Fidelity Investments

  www.fidelity.com
  www.fidelity.com

Fidelity Investments Customer Service Representative III Jobs & Careers

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9 days ago

Brokerage Operations Representative I,II or III

Fidelity Investments Smithfield, RI +2 locations

The Fidelity Client Experience Division provides superior customer service to Fidelity Institutional businesses through innovation, dedication and… Fidelity Investments


18 days ago

Client Service Representative II, III, or IV - IWS - The Client Experience - WLK

Fidelity Investments Westlake, TX

The Fidelity Client Experience group provides superior customer service to Fidelity institutional businesses through innovation, dedication and… Fidelity Investments


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1,931 Reviews
3.6
1,931 Reviews
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Fidelity Investments CEO Abby Johnson
Abby Johnson
48 Ratings
  1. 1 person found this helpful  

    Technology at an Investment Firm

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Fidelity Investments

    Pros

    -Privately owned, Allows heavy emphasis on technology
    -Great health and 401k benefits
    -Relaxed atmosphere, Very focused on work-life balance

    Cons

    -Development dictated by every whim of major, internal customers
    -Quality focused mostly on functional testing
    -Product developed on moving target often makes planning difficult.

    Advice to ManagementAdvice

    Standardize processes and procedures to avoid upsets from issues that arise

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