Fidelity Investments Jobs in Denver, CO

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30+ days ago

International Assignments Group Director

Fidelity Investments Denver, CO

The Director of International Assignments will use his/her extensive knowledge of… Fidelity Investments

30+ days ago

Financial Service Call Center Manager

Fidelity Investments Denver, CO +2 locations

Lead a highly engaged team that supports our relationship model and drives extraordinary results Build loyalty, drive customer satisfaction, deliver… Fidelity Investments

30+ days ago

Retirement Solutions Representative

Fidelity Investments Denver, CO +2 locations

Identify and assess the distribution, product and service needs of 401K and tax exempt customers who may be retiring or terminating Expand… Fidelity Investments

10 days ago

Director, Sector Investment Strategy

Fidelity Investments Denver, CO

Drive Fidelity SelectCo associate understanding of the FFAS (Fidelity Financial Advisor Solutions) and PI (Personal Investing) strategic initiatives… Fidelity Investments

30+ days ago

Client Management Representatives

Fidelity Investments Denver, CO +2 locations

Educate clients on an ongoing basis regarding asset allocation Conduct annual reviews of clients profiles to ensure suitable portfolio allocations… Fidelity Investments

16 days ago

Senior Advisor, Asset Management Compliance

Fidelity Investments Denver, CO

This Senior Compliance Advisor role within Fidelitys Asset Management Compliance group (AMC) will provide key support for blending technology… Fidelity Investments

8 days ago

Investments Representative - Lone Tree

Fidelity Investments Denver, CO

We have 170+ Fidelity Investor Centers across the United States and continue to open several new branches each year. Branch representatives offer… Fidelity Investments

30+ days ago

VP, Investment Solutions Channel Development- PAS

Fidelity Investments Denver, CO

The Investment Solutions group within Fidelitys Personal Investing organization encompasses PIs Managed Accounts business, the Fidelity Life… Fidelity Investments

30+ days ago

Financial Representative - Greenwood Village

Fidelity Investments Denver, CO

While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our… Fidelity Investments

24 days ago

Sr. Finance Director

Fidelity Investments Denver, CO

The candidate will report to the VP of FMR Finance, providing dedicated support to the SelectCo Division. Success will require an interest in the… Fidelity Investments

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Fidelity Investments CEO Abby Johnson
Abby Johnson
130 Ratings
  • 4 people found this helpful

    Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Representative in Denver, CO
    Current Employee - Financial Representative in Denver, CO

    I have been working at Fidelity Investments full-time (more than a year)


    Good work-life balance if they aren't understaffed and requiring OT
    Paid training
    Easy to move up in certain sites


    Poor management - There are far to many managers, doing far too little work. When call volume goes up the managers have less to do and can be seen watching youtube or congregating around a desk talking about their children. Their success depends on their teams metrics but the metrics are a crap shoot for the most part. Being promoted is all politics - its about who you know and how hard you can suck up. That may just be how the world works and I am just naive, but this is certainly not a meritocracy.

    Metrics - It is understandable that a call center would have metrics, but even the best employees will miss them. They are arbitrary numbers that management places too much weight on.

    Faceless Corporation - There is no room for personality, uniqueness, or creativity. Maybe a symptom of a highly regulated industry but feels more like the policies of a faceless corporation.

    Monotonous - This is a call center. You take calls. All day. If you are seen taking a break out of schedule you will be told that what ever you are doing can wait till your scheduled break.

    Pay - TIAA CREF offers the same position for better pay, more relaxed environment, and more reasonable metrics. They are snatching people from our offices left and right.

    Advice to ManagementAdvice

    Trim the fat. Take a hard look at the managers and what is actually required of them. Disregard all of the flowery language you use in the job descriptions to pull in managers that eventually find out that they will be under employed.

    You seek out college age kids so cater to them. More office events let people get to know each other and work together instead of just banging phones all day.

    Hire more people. Tax season happens every year and every year call volume goes through the roof. Prepare. Instead of requiring OT and making metrics impossible to hit hire more people and create an environment that people can tolerate during a time of year when the company is raking in insane profits.

    Provide ongoing education of markets and trading and different things that people call in about every day instead of pumping people through the series 7 and then strapping a head set on them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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