Fifth Third

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Fifth Third Jobs & Careers in Naples, FL

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5 days ago

Retail Personal Banker - Cross-Sell

Fifth Third Bank Naples, FL

* Sales/Goals Function: o Maintain an awareness of the various market segments (Acquisition and Cross Sell) and develop an understanding of how Fifth… CareerBuilder


6 days ago

Senior CSR / Teller - Harbour Drive BC - Full Time

Fifth Third Bank Naples, FL

Customer Service A. Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do… CareerBuilder


30+ days ago

Licensed Invest Support Specialist II

Fifth Third Bank Naples, FL

. Provide daily administrative support to designated registered representatives, and existing and potential clients. . Provide guidance to the… CareerBuilder


30+ days ago

Retail Personal Banker Associate

Fifth Third Bank Naples, FL +2 locations

. Sales/Goals Function: o Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current… CareerBuilder


30+ days ago

Financial Center Manager

Fifth Third Bank Naples, FL +2 locations

Division: Retail FlsaStatus: Exempt EmploymentType: Regular Selected Candidate will attend a 3-4 month on-boarding and education program that… CareerBuilder


15 days ago

Part Time Customer Service / Teller

Fifth Third Bank Naples, FL +3 locations

If you are a dynamic and driven Customer Service Representative who has the desire to advance your career with a stable and highly regarded financial… CareerBuilder


10 days ago

Financial Center Manager II

Fifth Third Bank Naples, FL

Sales/Goals Function Lead the Sales function for the financial center, setting the example and tone for a strong sales environment. Consistently meet… Beyond.com


30+ days ago

Trust Specialist

Fifth Third Bank Naples, FL

.Client Service nâÿPartner with a Trust Officer to service his/her clients nâÿFrequent direct communication with clients nâÿSupport the Trust… Beyond.com


30+ days ago

Licensed Invest Support Specialist I

Fifth Third Bank Bonita Springs, FL

.Provide daily administrative support to designated registered representatives, and existing and potential clients. .Provide guidance to the banking… CareerBuilder


15 days ago

FullTime Customer Service / Teller

Fifth Third Bank Bonita Springs, FL

If you are a dynamic and driven Customer Service Representative who has the desire to advance your career with a stable and highly regarded financial… CareerBuilder


Fifth Third Reviews

639 Reviews
3.2
639 Reviews
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Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat
Kevin T. Kabat
285 Ratings
  • 5 people found this helpful  

    Great company that cares about their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Personal Banker in Naples, FL
    Current Employee - Retail Personal Banker in Naples, FL

    I have been working at Fifth Third full-time (more than 3 years)

    Pros

    5/3 is fantastic place to work. They are an organization that recognizes and rewards their employees for performance and production. They really do want to promote from within.I started with 5/3 four years ago. Since then I have been promoted me 4 times! From a part time teller to full time, to lead teller, to senior teller to personal banker. Now, I'm currently going through the bank's sponsored licensing program to become a licensed personal banker! Exceptional managerial coaching, fantastic business partners, and hard work has helped me develop and learn the skills necessary for my success and promotions. Employees are very fortunate to have upper management who are ethical and people of their word. I'm going to be vague here. In my case I was told if I do "X" then in return I will receive "Y" by a certain date. Well "X' was accomplished in that time frame and "Y" was received as promised, with nothing written or signed. 5/3 is ethical, appreciative, and cares about their employees

    Cons

    Working in banking can be a very stressful environment. You must be able to manage your book of business effectively during busy times of the year (during season). This can be hard to do with expectation set by the bank to follow up with every client you meet(sometimes 20 clients). On the flip side, when season is over you must be able to generate and create business. This is where most bankers fail, they rely too much on walk-in clients during season and don't follow up with them. You must build a book of business and manage it effectively in order to meet your goals during the slow times of the year. Some coworkers feel micromanaged by expectations and little things 5/3 requires us to do and track. I can see why they think this, but I know these requirements are established to help us succeed in the long term. Lastly, some managers are strict regarding scheduling: giving you less say in the hours you work. While other managers let you manage your hours as long as you stay at 40/week

    Advice to ManagementAdvice

    Have more faith in your employees to do their job and get results. There are too many extra micro management type of requirements that are time consuming and tedious. The consumer lending under writing process needs to be improved. We need to do something to help expedite the approval of applications and the overall time to get a loan clear to close. Our competitors can get it done in 2 weeks, why can't we? We also need to be more realistic about goals and more mindful of specific markets and the banking centers locations in specific markets. I.E. South West FL will naturally have a lower number of consumer loans booked, because the majority of the people are older and in retirement in this market and they don't want debt. Conversely investment revenue will be higher; a market of mostly older retirees wants to invest/protect assets while trying to generate MORE income vs. taking out loans and creating an extra liability. That's why you see so much more deposit balance growth vs. consumer loans being booked, these clients want liquidity not liabilities. Communication is great when its retail to retail but terrible when it's a retail employee to mortgage/insurance/underwriting/53securities etc. There needs to be a better and faster way to communicate with our business partners. There needs to be improvement within our intranet when attempting to look up number for a specific department for example finding the specific number for escrow questions or early loan payoff etc. Upper management should consider the location of banking centers and the expectation of net house hold growth. It's just flat out harder for some branches to obtain new house holds then others based on location. Lastly, I wouldn't change a thing about personal growth, promotions and development. There are so many excellent tools and resources available for any employee who has the motivation for personal growth and desire to get promoted. Management shouldn't be responsible for an individuals growth and development plan. The individual should be responsible and use their manager as a resource as to how to achieve their goal.

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