First Cash Financial Services

www.firstcash.com

First Cash Financial Services Jobs & Careers

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9 days ago

Retail Sales Associate

First Cash Indianapolis, IN

First Cash's common stock (tickersymbol 'FCFS') is traded on the NASDAQ Global Select Market, whichhas the highest initial listing standards of any… CareerBuilder


30+ days ago

Manager

First Cash Nashville, TN +2 locations

1. Member of Management Team at assigned store with total responsibility for store performance. 2. Assure adherence and compliance to all state laws… First Cash


First Cash Financial Services Reviews

21 Reviews
2.8
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Rick L. Wessel
11 Ratings
  •  

    This company needs an all around makeover.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Specialist in Fort Worth, TX
    Former Employee - Loan Specialist in Fort Worth, TX

    I worked at First Cash Financial Services

    Pros

    I gained a lot of experience doing a variety of things. Loans, check cashing,doing pawns, customer service. Also possibility for commission & I loved my customers I met some of the nicest people working there.

    Cons

    No breaks, can't leave the store, the pay isn't good compared to other companies. Sometimes they will raise the budgets high just so they won't pay you commission. The benefits suck. They don't have any employee appreciation anything...My Supervisor was UNBEARABLE! The raise that I got my second year was laughable considering all of the traveling, training other employees that I've done for the company. They don't have clear cut procedures so all Supervisors contradict themselves. The turnover rate is RIDICULOUS!

    Advice to ManagementAdvice

    Do away with all of the paper signing, that's the number one customer complaint. You need to implement a debit card machine as well, other companies are ahead in terms of technology. Most importantly try to do things to show employees you appreciate them. We couldn't even get a holiday party. Also if you didn't take so long to promote people you wouldn't have such an issue keeping the stores staffed.

    Doesn't Recommend
    Negative Outlook

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