First City Monument Bank

  www.firstcitygroup.com
  www.firstcitygroup.com

First City Monument Bank Jobs & Careers in Washington, DC

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First City Monument Bank Reviews

8 Reviews
3.3
8 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
First City Monument Bank Group Managing Director & CEO Ladi Balogun
Ladi Balogun
6 Ratings
  1.  

    Bag of my work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Platform Officer in Lagos (Nigeria)
    Current Employee - Platform Officer in Lagos (Nigeria)

    I have been working at First City Monument Bank as a contractor (more than an year)

    Pros

    i have had the opportunity to improve more on customer relationship and customer management, sell and cross sell banking products to meet individual banking needs. i have also had the opportunity to be able to learn how to process request through the back office team to achieve customers satisfaction. The company has a quality training plan to ensure staff are equipped with the current banking trends as it evolves with renewed policies

    Cons

    the company upholds high ethics on customer satisfaction with the four cardinals of Professionalism, sustainability, customer focus and Excellence of service. The staff appraisal system is below average not encouraging staff to stay on the job.

    Advice to ManagementAdvice

    The staff appraisal system is below average not encouraging staff to stay on the job or earn a career through the company.

    Recommends
    Positive Outlook
    Approves of CEO

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