First Niagara Financial

First Niagara Financial Jobs & Careers

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30+ days ago

Small Business Banker

First Niagara Financial Group Manchester, CT +3 locations

** The primary function of the Small Business Banker is to grow the profitability of the small business customer base within designated area. The…

7 days ago

Residential/Consumer Portfolio Reviewer

First Niagara Financial Group Lockport, NY

* Knowledge and understanding of OCC Bulletin 2000-20 (Retail Classification), and 2005-22 (Home Equity Lending). * Strong analytical skills and…

15 days ago

Loss Mitigation Specialist

First Niagara Financial Group Amherst, NY

** * Responsible for directing Loss Mitigation efforts on Residential Mortgages and Home Equity Loans and Lines to prevent foreclosure or charge off…

30+ days ago

Systems Analyst II

First Niagara Financial Group Buffalo, NY

** The IT Solutions System Analyst provides support, and enhancement of products and software applications within the IT Solutions…

19 days ago

Financial Analyst I- Accounting

First Niagara Financial Group Buffalo, NY

* Requires attention to detail, including data verification, clear and concise workpaper documentation, and applying quality control procedures on…

30+ days ago

Capital Markets Analyst - Debt

First Niagara Financial Group Philadelphia, PA

** The primary responsibility is to support the origination, structuring, execution of debt products and services. Requires interaction with a…

30+ days ago

Quality Assurance Analyst II

First Niagara Financial Group Buffalo, NY

* Working knowledge of project management, quality assurance, test methodologies and best practices. * Working knowledge of project…

30+ days ago

Sr. Information Security Analyst

First Niagara Financial Group Harleysville, PA

* Detailed knowledge of operating systems used by Company and associated security issues.** ** * Demonstrated project management skills including…

30+ days ago

IT Manager-Process,Tools & Measures

First Niagara Financial Group Lockport, NY

** The position participates in, and takes a leadership role in, providing analytical support to senior management on a variety of project…

10 days ago

Finance Manager- Accounting

First Niagara Financial Group Buffalo, NY

**Minimum Qualifications: ** * Minimum of 4 - 6 years of auditing, accounting, or financial services experience; * Professional certification(s…

First Niagara Financial Reviews

53 Reviews
53 Reviews
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First Niagara Financial President, CEO, and Director John R. Koelmel
John R. Koelmel
23 Ratings
  • 1 person found this helpful  

    Up and Down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Albany, NY
    Current Employee - Customer Service Representative in Albany, NY

    I have been working at First Niagara Financial full-time (more than an year)


    Great coworkers. At one time, our department had their own corporate culture, and it was fantastic. Advancement within your own area is extremely possible, despite what others say here.


    Sigh... well, having lived through the HSBC conversion and coming out (mostly) intact: the micromanagement of employees, the fact that we were outright told to LIE to customers, the policies that are broken one minute and enforced the next... all very horrible.

    Additionally, the bank has begun using a temp agency to fill certain positions, leading to training groups of twenty that have no idea what to do, and that can easily dispose of half themselves within a months time.

    Also? The pay is not nearly enough.

    Advice to ManagementAdvice

    Try actually evaluating the quality of the people you hire instead of just mass hiring. It might help. Also, before promoting people, see how they do with employee engagement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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