FirstEnergy Jobs & Careers in West Akron, OH

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Show:  All Results Last 7 Days
30 days ago

Director, HR Business Partners / Org Leadership & Change

FirstEnergy Akron, OH

The Director, HR Business Partners and Organizational Learning & Change reports to FirstEnergy's corporate office in Akron, Ohio and is responsible…

6 days ago

IT Application Administrator

FirstEnergy Corp Akron, OH

- Software installation and patching as needed based on application roadmaps, issue resolution, etc. - Collaboration with software vendors on issue… CareerBuilder

9 days ago

Security Operations Center Engineer

FirstEnergy Corp Akron, OH

include content requirement definition, content development, implementation, and testing. The SOC Engineer II will be the escalation point for issues… CareerBuilder

9 days ago

IT Technical Security Operations Specialist

FirstEnergy Corp Akron, OH

• Manage security products currently in use at FirstEnergy. • Perform detailed analysis of security data and design security systems to provide… CareerBuilder

9 days ago

SCADA Display Engineer / Analyst - Akron, OH

FirstEnergy Corp Akron, OH

The primary accountabilities include design, development, and support of Supervisory Control and Data Acquisition (SCADA) and grid monitoring… CareerBuilder

8 days ago

IT Disaster Recovery Specialist

FirstEnergy Corp Akron, OH

- Work with DR Coordinator to create, monitor and maintain disaster recovery plan documentation for each critical application, platform, or network… CareerBuilder

9 days ago

Security Operations Center Analyst

FirstEnergy Corp Akron, OH

The SOC Analyst II - Cyber Security position is a 24x7 role within the Security Operation Center (SOC). The SOC Analyst II - Cyber Security position… CareerBuilder

3 days ago

Administrative Technician, HR – new

FirstEnergy Corp Akron, OH

include: - Performing a variety of complex technical administrative assignments requiring initiative, judgment and well-developed knowledge and… CareerBuilder

3 days ago

Project Controls Analyst – new

FirstEnergy Corp Akron, OH

This is a position within FirstEnergy Utilities (FEU), a subsidiary of FirstEnergy Corp. [FEU] This position will work within the Portfolio and… CareerBuilder

3 days ago

IT Audit Lead – new

FirstEnergy Corp Akron, OH

include: - Managing the planning, performance, and reporting of IT internal audits - Directing, managing and performing audit activities across the… CareerBuilder

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FirstEnergy President, CEO and Director Anthony J. Alexander
Anthony J. Alexander
64 Ratings

    If you are able to give a lot of your personal time to your job, then this job would be great for you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Associate in West Akron, OH
    Current Employee - Customer Service Associate in West Akron, OH

    I have been working at FirstEnergy full-time (more than an year)


    Very large company serving 6 different states, so there is definitely room for growth and job transfer if interested. Provides full comprehensive benefits package including company contributions to 401k, and tuition reimbursement. There is always work to do, a recession proof industry. Plenty of opportunity for overtime. Some departments offer 24 hour service availability and shift coverage.


    Customer service reps are REQUIRED to be on-call (24/7) for a total of 6 weeks out of each year. Start pay does not closely match the responsibilities of the position. High demand on personal time (even when NOT on call) if there is a major outage condition. Higher than normal turn-over in call center staffing. Monthly cost for benefits for a family is too expensive to acquire on pay offered.

    Advice to ManagementAdvice

    Increase start pay to assist in acquiring qualified candidates and aid in RETAINING existing employees. Try to offer a benefits package that is affordable based on pay being offered.

    Positive Outlook
    Approves of CEO

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