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Fiserv Reviews

906 Reviews
906 Reviews
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Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
545 Ratings
  1. 2 people found this helpful  

    Good place to Start but very INCONSISTANT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Associate (EFT) in Phoenix, AZ
    Current Employee - Customer Service Associate (EFT) in Phoenix, AZ

    I have been working at Fiserv


    Generous PTO package, Full benefits package available on day 1, Good range of shifts available. Free soda and (albeit, weak/lukewarm) coffee.


    Leadership is inconsistant at best. One team's supervisor bends the rules one way, the other team's does not. Brown-nosing is at an all time high in this department (EFT). Temprature in the building is either way too hot or way too cold. Scheduling for breaks/lunches is done by computer in another state so breaks and lunches are always all over the place, particularly for 2nd and 3rd shift employees.

    Advice to ManagementAdvice

    Leadership: Find a happy medium and stick to it across the board for ALL employees. Dont bend the rules for one team (who will take advantage) and not another. Use compliments and praise and maybe your teams will work harder FOR you instead of against you. Do better drug testing, too many high/loaded employees in this department.

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