Fiserv

  www.fiserv.com
  www.fiserv.com

Fiserv Jobs & Careers in Portland, OR

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Fiserv Reviews

908 Reviews
2.6
908 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Fiserv President, CEO, and Director Jeffery Yabuki
Jeffery Yabuki
547 Ratings
  1. 6 people found this helpful  

    Frustrated. Supervisors that get nothing acomplished. Except to Micro manage.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Representative in Portland, OR
    Current Employee - Client Services Representative in Portland, OR

    I have been working at Fiserv full-time (more than 5 years)

    Pros

    Fiserv the Company does not have very many pros. Most of the call center people are very nice and come from banking backgrounds

    Cons

    Products and system updates that are never successful. They impact clients and cause Sev and calls to spike out of control. Negative impact. Supervisors and manager are of no help. Constant 1/2 lunches. Completely understaffed. Constant turnover. Poor management.

    Advice to ManagementAdvice

    The department Manager is completely out of touch with the staff. Never comes out of the office. Sends long emails that absolutely say nothing and are of no help to the department. This manager has had more turnover in the department than previous managers in the past 5 years. The manager does not understand the job that the client rep does. Certain supervisor's in the department have also never done the client rep job and do not know how the systems work. One supervisor just listens to calls and acts like an overgrown cheerleader. The others are clueless

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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