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Five9 Reviews

27 Reviews
27 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mike Burkland
21 Ratings

    Hit or miss

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Ramon, CA
    Former Employee - Anonymous Employee in San Ramon, CA

    I worked at Five9 full-time (more than 3 years)


    With Five9, it's a hit-or-miss situation. Depending on the team you join and your professional goals, you may love or hate it. If you are not extremely ambitious and just want an okay place that earns you some cash, Five9 is a decent option. Bishop Ranch location is awesome, nice environment, whole foods nearby, food trucks a few times a week. Also, company has some nice events, like the annual ski day held at Kirkwood.


    The company doesn't seem to do all that well on the market, that's a concern for the future and it also reflects potential internal issues that are not being resolved. Lack of competence and proper leadership in some teams and areas is a source of frustration. Also, the company is not very generous when it comes to promotions and yearly salary adjustments. The overall attitude towards employees sometimes falls short, especially in tough situations when someone has to leave the company.

    Advice to ManagementAdvice

    Show people that the company appreciates them. Not just through formal awards that employees send to each other, but through compensation and perks. It often feels like Five9 is just an investment, and the management just waits to collect the revenue and then bug out. It's hard to stay motivated and enthusiastic in such an environment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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