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Flagstar Bank Reviews

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Flagstar Bank President & CEO Alessandro P. DiNello
Alessandro P. DiNello
64 Ratings
  • Great employees, loyal customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Representative in Birmingham, MI
    Former Employee - Financial Services Representative in Birmingham, MI
    Positive Outlook
    No opinion of CEO

    I worked at Flagstar Bank part-time (More than 3 years)


    I found most of the co workers to be helpful and great at working in a team environment. I found the (classroom) training to be useful for myself because I had never worked in a bank before. The computer system was user friendly, and the IT Dept. was always happy to help with any technical questions. Pay and benefits for a part time CSR were about right on with competitors.


    I found serious security issues working in a branch by myself at times (at closing and opening). I believe some of these policies may have changed. There was never an armed security guard at the branch I worked at until our branch had a robbery. Sometimes sales goals were unrealistic depending on the foot traffic in a branch and other factors.

    Advice to Management

    Even though your position requires you to be out of the branch for business purposes, make time to get to know your employees and what they do on a day to day basis. Tellers, CSRs, and assistant managers are the face of the bank and sometimes managers don't see all they do.

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