FlipKey

www.flipkey.com
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Show:  All Results Last 7 Days
30+ days ago

Account Validation Associate

Flipkey Boston, MA

• Investigate accounts using information provided by the customer and 3rd party verification systems • Make concise and informed decisions regarding… Flipkey


6 days ago

Account Manager

Flipkey Boston, MA

- Identify new sales opportunities within existing accounts to up-sell and cross-sell the TripAdvisor Vacation Rental brand - Manage and solve… Flipkey


30+ days ago

Product Manager

Flipkey Boston, MA

Reporting to the Director of Product, this is a cross-functional role collaborating with all company teams (including the founders and exec staff… Flipkey


30+ days ago

Inbound Customer Care Team Lead

Flipkey Boston, MA

· Floor Management: Manage the phone, email, and chat channels to successfully adhere to the team KPI’s and service level agreements by measuring… Flipkey


1 day ago

Sales Lead Manager – new

Flipkey Boston, MA

of this role will include: Responsible for all aspects of lead management, including the development and improvement of a lead scoring system that… Flipkey


30+ days ago

Sr. Product Manager

Flipkey Boston, MA

The Vacation Rentals team at TripAdvisor is seeking an enthusiastic, passionate Sr. Product Manager to work on traveler and home-owner facing… Flipkey


30+ days ago

Senior Software Engineer

FlipKey Boston, MA

The TripAdvisor Vacation Rentals organization is a separate business unit comprised of three offices located in Boston, MA, Needham MA, and Oxford… FlipKey


30+ days ago

Software Engineer

FlipKey Boston, MA

The TripAdvisor Vacation Rentals organization is a separate business unit comprised of three offices located in Boston MA, Oxford UK, and Needham MA… FlipKey


30+ days ago

Sales Manager

Flipkey Boston, MA

We are looking for a motivated specialist to assist with FlipKey’s efforts to acquire new professionally managed vacation rental listings for the… Flipkey


30+ days ago

Director Product

Flipkey Boston, MA

features. S/he will lead a team of product managers in the development of the strategies, business cases, product definitions, designs, content, and… Flipkey


FlipKey Reviews

17 Reviews
2.3
17 Reviews
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  • 3 people found this helpful  

    Don't be misled by the bad reviews- people mainly write reviews here when they're unhappy, not loving the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Associate in Boston, MA
    Current Employee - Customer Care Associate in Boston, MA

    I have been working at FlipKey full-time (more than a year)

    Pros

    I may be biased, but I think that the employees at FlipKey are some of the greatest people that you could work with. Intelligent, outgoing, fun... the list goes on and on. To go along with the fantastic coworkers, the work environment/benefits are comparable to Google, in that you'll be challenged to find a company with better ones. Full health, dental, vision, 401K, travel reimbursement, commuting reimbursement, fitness reimbursement. A brand new office in the north end right next to the Garden, where we usually get emails about ticket deals for games. In the office we have hot, catered lunch provided a minimum of 2 times a week, and breakfast every other Friday. That's not to say that you couldn't create a meal out of all of the snacks in the office. A full pantry, multiple coffee machines, 2 kegs, a wine bar, etc etc.

    Lots of vacation time & holidays and they encourage you to use your sick days. Managers listen to your problems and actually care about you & your well-being. Very flexible, approachable & willing to help at all times

    Cons

    If you're not the type to speak up for yourself, this is probably not the place for you. We're all adults here and no one's going to baby you or be a mind-reader if you're unhappy. Keeping those negative feelings bottled up until you end up quitting isn't benefiting anyone. My manager is great and any time I've ever had a problem it's been resolved by talking it out.

    Customer service is a difficult position to be in no matter where you work, and you're always going to be dealing with people who are unhappy. That seems to be more of a reflection on the position itself and not related to the company necessarily.

    Recommends
    Positive Outlook

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