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Four Seasons Reviews

250 Reviews
3.7
250 Reviews
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Four Seasons CEO Allen Smith
Allen Smith
35 Ratings
  1.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ

    I worked at Four Seasons full-time for more than 8 years

    Pros

    FS really focusses on their people and strives to take care of their employees. Great benefits including health, dental, vision, free uniforms, free meals, complimentary nights, etc. Their focus is completely quality driven and strives to deliver the best service to the customer. They go to great lengths to ensure customer satisfaction and highest quality. Truly 5 star!

    Cons

    I was part of the senior management team and saw the sausage making process. The atmosphere is pretty brutal when it comes to management. We worked endless hours, sometimes 6 days a week. People get pushed to their breaking point! Too many meetings so you are taken away from what you really should be doing... taking care of the customer. I dealt with a few members of the Executive team who could not be trusted. I am a very straight forward person and did not care for the games they played so I decided to leave, which proved to be a great decision. My life has taken a turn for the better after FS but I also did learn a lot (good and bad) during my 8+ years there!

    Advice to ManagementAdvice

    Executive management is straying away from the core philosophies that the company was founded on. Treat people like people and not pawns on a game of chess!

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