Friendly's Ice Cream Assistant Manager Jobs

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30+ days ago

Assistant Manager

Friendly's Ice Cream Middletown, NY +23 locations

• Ensuring proper execution of all Friendly’s food handling procedures and recipes. • Operating responsibly and efficiently and within the… Friendly's Ice Cream


30+ days ago

Salaried Assistant Manager (Franchise)

Friendly's Ice Cream Clark, NJ +3 locations

• Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience • Labor Scheduling… Friendly's Ice Cream


30+ days ago

ASSISTANT MANAGER- Friendly's Ice Cream (Franchise)

Friendly's Ice Cream Weymouth, MA +6 locations

The General Manager is Responsible and Accountable for: • Manage daily restaurant operations with a focus on flawless execution, increasing… Friendly's Ice Cream


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Friendly's Ice Cream Reviews

2.9
190 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Friendly's Ice Cream CEO John M. Maguire
John M. Maguire
55 Ratings
  • Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Tenafly, NJ
    Former Employee - Server in Tenafly, NJ

    I worked at Friendly's Ice Cream

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Straightforward, and a great job for someone in high school/college who can handle high stress. Outside of that, it really just that--a job that can (barely) get you through college, and with that some good serving experience.

    Cons

    Lack of organization, chaotic, little money and high turnover rate. You're judged almost exclusively based on your table turn-time (how quickly you can turn over a table) and your guest check average. The trouble with that, obviously, is that if you're new and get stuck with all the people who come in knowing they want to keep their bill down, your guest check average will reflect that. Also, work-life balance is terrible.

    Advice to Management

    Emphasize good customer service over often inaccurate metrics. Stop judging servers exclusively by table times and guest check averages. Stress server-customer relationship building.

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