Friendly's Ice Cream Jobs

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30+ days ago

Server - Ice Cream Scooper (Franchise)

Friendly's Ice Cream Sterling, VA

• Take and process telephone orders efficiently and encourage guests to order more. • Coordinate all online orders to insure they are… Friendly's Ice Cream


30+ days ago

Restaurant General Manager (Franchise)

Friendly's Ice Cream Sterling, VA

• Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience • Labor Scheduling… Friendly's Ice Cream


30+ days ago

Food Quality Manager - Back of House Manager (Franchise)

Friendly's Ice Cream Sterling, VA +2 locations

• Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience • Labor Scheduling… Friendly's Ice Cream


30+ days ago

Guest Experience Manager Front of House Manager (Franchise)

Friendly's Ice Cream Sterling, VA +3 locations

• Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience Labor Scheduling… Friendly's Ice Cream


30+ days ago

Server (Franchise)

Friendly's Ice Cream Sterling, VA +7 locations

• Always recommend dessert by pointing out specific products, use the menu as a visual aid. • Make each guest feel important and… Friendly's Ice Cream


30+ days ago

Hourly Manager (Franchise)

Friendly's Ice Cream Sterling, VA +3 locations

• Recruitment and Selection- Provides candidates with appropriate and timely information about the position, the organization, and the selection… Friendly's Ice Cream


30+ days ago

Part Time Hourly Manager (Franchise)

Friendly's Ice Cream Sterling, VA +4 locations

• Manage daily restaurant operations with a focus on flawless execution, increasing profit and enhancing the guest experience • Labor… Friendly's Ice Cream


30+ days ago

Welcomer - Greeter (Franchise)

Friendly's Ice Cream Sterling, VA +4 locations

• Wait until each guest is seated before presenting menus open to specials if any. • Ask if the guest knows what they would like to drink… Friendly's Ice Cream


30+ days ago

Cook (Franchise)

Friendly's Ice Cream Sterling, VA +7 locations

• Expedite orders from the window to the dining room. Find runners or run yourself! • Inform management of… Friendly's Ice Cream


30+ days ago

Service Assistant - Dishwasher (Franchise)

Friendly's Ice Cream Sterling, VA +2 locations

• Be rush ready, never allow a lack of planning to interfere with the guest’s satisfaction. • Inform management of slow-downs and the need to take… Friendly's Ice Cream


Friendly's Ice Cream Photos

Friendly's Ice Cream Reviews

2.9
190 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Friendly's Ice Cream CEO John M. Maguire
John M. Maguire
55 Ratings
  • Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Tenafly, NJ
    Former Employee - Server in Tenafly, NJ

    I worked at Friendly's Ice Cream

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Straightforward, and a great job for someone in high school/college who can handle high stress. Outside of that, it really just that--a job that can (barely) get you through college, and with that some good serving experience.

    Cons

    Lack of organization, chaotic, little money and high turnover rate. You're judged almost exclusively based on your table turn-time (how quickly you can turn over a table) and your guest check average. The trouble with that, obviously, is that if you're new and get stuck with all the people who come in knowing they want to keep their bill down, your guest check average will reflect that. Also, work-life balance is terrible.

    Advice to Management

    Emphasize good customer service over often inaccurate metrics. Stop judging servers exclusively by table times and guest check averages. Stress server-customer relationship building.

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