Frontier Communications Jobs in Burnsville, MN

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3 days ago

Network Engineer

Frontier Communications Burnsville, MN

of Position**: This position is responsible for the application engineering of telecommunications outside plant in a local serving exchange… ClickCast

11 days ago


Frontier Communications Burnsville, MN

** * Independently assess the need for, design, develop and maintain requested instructional training materials in various formats that keep up with… ClickCast

12 days ago

Sales and Service Specialist (ENT)

Frontier Communications Burnsville, MN

FOR WHICH THIS POSITION IS ACCOUNTABLE: * Build Customer relationships through quality selling and service from inbound assigned accounts * Provide… ClickCast

30+ days ago

Sales and Service Specialist

Frontier Communications Burnsville, MN

for which this team is accountable: * Receive high volume of inbound calls from customers with questions concerning service, billing, technical or… ClickCast

30+ days ago

Network Engineer- Power

Frontier Communications Burnsville, MN

in order of importance for which this job is held accountable. **% of time** **Responsibilities… ClickCast

30+ days ago

Network Engineer/Telecom Traffic Engineer

Frontier Communications Burnsville, MN

The person will be required to collaborate with vendors, regional engineers and planning groups to develop and verify collection methods, formulas… ClickCast

30+ days ago

Sr. Network Engineer

Frontier Communications Burnsville, MN

The Sr. Network Engineer - Performance will focus on 4 inter-related major areas of NPM activities. They are 1) Working with OPCEN (and regions) and… ClickCast

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Frontier Communications President and CEO Dan McCarthy
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22 Ratings
  • Helpful (2)

    Great benefits, terrible job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Burnsville, MN
    Former Employee - Call Center Representative in Burnsville, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Frontier Communications full-time (More than a year)


    Great benefits if you can land a job at an office that has a union. Pay was pretty decent as well, great even if you can hit your sales goals. I made $40k - $45K / year and I was not very good at hitting my sales goals. Some coworkers of mine were making well over $50k. If you can stand the job you can do pretty well.


    Worst work I have ever done. Training lasts a few weeks, but it is all based on making sales. 90% of the calls we get are from customers upset with billing or service issues. Mandatory overtime almost every day made for long days of getting yelled at by customers nearly the entire time. Micromanaged constantly, they track every second of your day. I was disciplined for taking too much bathroom time one day. Low moral among workers. It is difficult to stay positive when nearly everyone you work with hates their job.

    Advice to Management

    Lay off some on the micromanagement. This job is stressful enough without having to worry about taking a 2 minute break after being berated by an angry customer.

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