Frontier Communications

  www.frontier.com
  www.frontier.com

Frontier Communications Jobs & Careers in Fort Wayne, IN

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20 days ago

SPCLST, IT TECH SUPPORT SR

Frontier Communications Fort Wayne, IN

• Developing, supervising, and monitoring the processes surrounding data center operations and maintenance. • Operate, monitor, measure, and… Frontier Communications


9 days ago

Sr. Database Administrator

Frontier Communications Fort Wayne, IN

• Support Oracle 10g, 11g physical DBA activities: Logical Database Design Physical Database… Frontier Communications


23 days ago

Sr. Systems Analyst

Frontier Communications Fort Wayne, IN

• Provide in depth support for Windows 2003, 2008 R2 and 2012 servers (physical and virtual). • Be able to efficiently and effectively identify… Frontier Communications


18 days ago

ENGR, NETWORK

Frontier Communications Fort Wayne, IN

Tier 2 support for Network issues. Requires the Engineer to troubleshoot and resolve Network related issues that have been escalated to them from the… Frontier Communications


9 days ago

Sr. Systems Engineer

Frontier Communications Fort Wayne, IN

• Tier 3 support for Network issues. Requires the Engineer to troubleshoot and resolve Network related issues that have been escalated to them from… Frontier Communications


13 days ago

Developer (.NET, CMS)

Frontier Communications Fort Wayne, IN

Frontier Communications is seeking an exceptional Software Developer for its Allen, Texas, Fort Wayne, Indian or Rochester, New York design… Frontier Communications


9 days ago

Technical Support Rep. I

Frontier Communications Fort Wayne, IN

• · Answer customer facing IT Support calls and provide the highest level of technical support to all internal employees and vendors. While… Frontier Communications


20 days ago

ADMINSTR, IT SECURITY

Frontier Communications Fort Wayne, IN

• Provide systems metrics, root cause analysis and proactive monitoring and communicate any performance degradation to management. • Create, test… Frontier Communications


20 days ago

SPCLIST, IT TECH SUPPORT

Frontier Communications Fort Wayne, IN

• Expert knowledge of software package creation. • Research and integration of new desktop technologies. • Participate in VDI (Virtual Desktop… Frontier Communications


13 days ago

UNIX Systems Engineer

Frontier Communications Fort Wayne, IN

· Installs, configures, and maintains UNIX (RHEL and Solaris, with occasional work on HP-UX and AIX) servers and related infrastructure systems in… Frontier Communications


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Frontier Communications Reviews

515 Reviews
2.9
515 Reviews
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Frontier Communications Chairman & CEO Maggie Wilderotter
Maggie Wilderotter
388 Ratings
  1. 5 people found this helpful  

    They are the industry leaders... in churning and burning employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Residential Sales Consultant in Fort Wayne, IN
    Former Employee - Residential Sales Consultant in Fort Wayne, IN

    I worked at Frontier Communications full-time (more than an year)

    Pros

    Higher pay than average job for individual without a degree. Union job with great health benefits and vacation time. Freebies occasionally given out to high performers.

    Cons

    Extremely rough on employees on making sales goals. Frontier is all about the sales and no focus is on service. You are a SALESMAN. There is no customer service. If a customer calls in to cancel a phone line because their spouse just died, you are expected to stop that cancellation and sell them internet, tv, and internet security in 12 minutes or less. No rest for the weary, you have absolutely no break between phone calls, not even 5 seconds. Expect an entire shift of chaos. Many customers fall through the cracks due to their focus on absolute profit and not service and you are the ear that gets screamed off for letting them down. Also, You are an "emergency worker" in their eye. So if the entire city shuts down due to 7 feet of snow, you are still expected to be there. When I started working here, I was hired in with 40 people. When I put in my 2 weeks, 36 of them were gone. I worked here a year and a half. They have approximately 150-200 Sales Associates in this call center, but probably hire 320 people a year... You do the math.

    Advice to ManagementAdvice

    Get a soul. This company needs to take an inward look at itself from the CEO down. Employees are expendable, customers are targets, and Frank The Buffalo is full of BS.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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