Frontier Communications

  www.frontier.com
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Frontier Communications Help Desk Technician Jobs & Careers

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14 days ago

INTERNET HELP DESK TECH SUPPORT

Frontier Communications Allen, TX

Frontier Technical Support Representatives are responsible for providing premier support and solutions to customers of Frontiers Internet service and… Frontier Communications


7 days ago

Supervisor, NOC

Frontier Communications Huntington, WV

Oversee Network Monitoring. Develop new ways to monitor entire internet infastructure. Assist manager is scheduling 24/7 NOC. Interface to Internet… Frontier Communications


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Frontier Communications Reviews

515 Reviews
2.9
515 Reviews
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Frontier Communications Chairman & CEO Maggie Wilderotter
Maggie Wilderotter
388 Ratings
  1.  

    IHD tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Frontier Communications

    Pros

    The pay is good compared to other IT jobs I have seen. They offer the abilty to make more an hour based on how good of a tech you are. Sales are 30% of your stat's and at points is very easy to make sales if you feel comfortable doing so.

    Cons

    Forced overtime because the company did not plan well when purchasing a large state with close to 1 million customers.

    Advice to ManagementAdvice

    Focus on making the install process better for new customers, someone who has never had services with Frontier should not be calling in describing trying to get services connected for over 2 weeks and having 3 missed appointments

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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