Frontier Communications Network Engineer Jobs & Careers

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7 days ago

Network Engineer

Frontier Communications Sun Prairie, WI +7 locations

include the following. Other duties may be assigned. Capital Projects and Budgeting: • Project justification and preparation of documents for… Frontier Communications


20 days ago

VOIP Network Engineer

Frontier Communications Allen, TX

• Perform service restorations of single customer VoIP troubles and outages. • Provide a point of… Frontier Communications


11 days ago

Sr. Network Engineer

Frontier Communications Rochester, NY +2 locations

Network Engineer position is focused on implementing, verifying and… and Layer 3 service delivery platforms. The main role of the Senior Network Frontier Communications


11 days ago

Network Engineering Intern

Frontier Communications Allen, TX

• Database creation, development, and data manipulation using SQL (Oracle… Frontier Communications


16 days ago

Network Engineer - HSI

Frontier Communications Rochester, NY

- Move, build, and engineer ATM VP/VC paths as well as VLANS. - Change and/or build new subscriber configuration in routers - Turn-up new hardware… Frontier Communications


7 days ago

Sr. Network Planning Engineer

Frontier Communications New Holland, PA +8 locations

of Position The position serves as a Senior Wireless Engineer who is responsible for planning, designing, and implementing wireless network… Frontier Communications


18 days ago

Network Engineer - Circuit Design

Frontier Communications Rochester, NY

include: Create new DLRs (design layout requests) that are in their queue in the system. Audit and update existing circuit records for all circuits… Frontier Communications


28 days ago

Engineer, Network SS7 AIN Sr.

Frontier Communications Fort Wayne, IN

• Expect contributions to Frontier national AIN network especially in terms of future rollout strategies. • I… Frontier Communications


17 days ago

Sr. Call Center Network Engineer

Frontier Communications Rochester, NY +4 locations

• Tier 2 support for Corporate Call Center Avaya and VoIP related issues. • Product testing, design and evaluation. • Work with Planning… Frontier Communications


6 days ago

Network Architect Engineer - Access/Transport

Frontier Communications Fort Wayne, IN

This position is responsible for research, equipment/vendor recommendation, evaluation, and selection of Access and Transport hardware/software… Frontier Communications


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Frontier Communications Chairman & CEO Maggie Wilderotter
Maggie Wilderotter
380 Ratings
  1. 1 person found this helpful  

    Time to look at management's purpose

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service
    Current Employee - Customer Service

    I have been working at Frontier Communications full-time (more than 3 years)

    Pros

    Good pay and benefits based on industry comparisons. The main reason not to go elsewhere.

    Cons

    Management should be proactive and look at the big picture, not just the next few minutes. It is completely reactive and does not make an effort on foresight unless forced to do so by circumstances, usually when it has reached a crisis point. Many are women who found a way to get into a management position so that they wouldn't have to deal with the real work any more. Worker issues are treated as business as usual, to be endured instead of looking for a remedy, especially if it involves dealing with another department which might cause resentment. Personal devices are prohibited like cell phones or use of the internet on personal time but that doesn't seem to apply to the managers who shop online, talk on personal phone calls, and wander around socializing with their favorite people, taking them away from their work. They watch and publish stats to inform you about your status with an occasional suggestion that things may need to improve. No guidance is provided or acknowledgement of conditions that affect performance and are beyond the control of workers like broken systems. What many customers probably aren't aware of is that when they ask for a supervisor, they are only getting another worker elevated to the status of being the escalation person making the customer feel as if they are getting more help. This position has no more ability to solve the problem and they are counting on the customer being satisfied that nothing can be done since a "supervisor" told them the same thing. The real supervisors avoid calls from customers as much as possible unless it has become an executive level issue and they are compelled to deal with a problem themselves.

    Advice to ManagementAdvice

    A paradigm shift is required from a management style that is interested in more than holding onto a job and doing as little as possible to survive until retirement. You need management that is proactive for the company and the workers or you are doomed to the status quo which is why so many other companies are mediocre and can't realize the enormous wasted and unused potential of their workforce. Being just a little better than the competition is not a good business model but seems a common goal in the industry. Not exactly what I would call raising the bar.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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