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Fujitsu America Reviews

117 Reviews
2.7
117 Reviews
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Fujitsu America President and CEO Robert D. Pryor
Robert D. Pryor
34 Ratings
  1.  

    Good Place to Work if You Like Long Days

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network and Computer Systems Administrator in Dallas, TX
    Current Employee - Network and Computer Systems Administrator in Dallas, TX

    I have been working at Fujitsu America full-time (more than 3 years)

    Pros

    The pay is good and benefits are decent.

    Cons

    As in many organizations, the sales department is king. Promises made by sales filters down to service implementers and support staff without concern to actually service the customer. Many teams are understaffed and everything is "high priority." Support staff is left to clean up the mess from poorly defined sales contracts where little or no planning was conducted beforehand. This leads to very long work weeks and weekend work. Plan on working 50-75 hour weeks if you are in a support role.

    Advice to ManagementAdvice

    Listen to your people. Sales must work more closely with support and service delivery so that everyone's job can be easier and most important, the customer will be happy. Pure profit focus without clearly planned delivery objectives after the sale is a recipe for failure. I know that advice to the management at Fujitsu has been posted by other employees but it seems that nothing has or likely will change with this culture.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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