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I have been working at Future PaytechPros
Maybe the tablet. Even though it's worthless outside of using it for FPT.Cons
The appointments seem completely bogus. Every appointment I went to, they were completely confused and had no clue what I was talking about or why I was there. Even the introduction training that's sent to you consists of red flags abut the appointments. It has you introduce yourself, the company, and why you're there. Then it says be prepared to hear "not interested". Why wouldn't they be interested if they set the appointment?!
Then the training is horrible. You receive the tablet which provides tons of information about all the features and perks of the products, but neither the tablet or your sales manager tells you each feature costs extra. On top of that, when you fill out the practice applications, neither the tablet or your sales manager lets you know if you did it correctly. I did my practice applications in about 20 mins each. It took me almost 3 hours to complete my first real application and it still does because I keep finding out I'm doing it wrong. Plus I haven't got paid yet and the commissions are all over the place. And there's a one time processing fee that you inform merchants of at the last minute of the application that deters them real quick, but the processing fee is how you get paid! Also, they have an extremely aggressive sales strategy that irritates merchants while on the job when you do the door to door option. And when you do your research, there's way more negative feedback than positive. Honestly, there are way too many red flags and I'm not quite sure about FPT.Advice to ManagementAdvice
Making sure the "appointments" are solid will be a great help. Whatever way you're doing it, stop it! Treat it more like making a doctor's appointment or even your conference calls. They are rock solid.
And the training needs to be improved 10 fold. Studying the tablet is nowhere near enough. Rates, fees, options pricing needs to be implemented in the training. Stop training on vague crap! Reps need to be proficient before going in the field. Managers shouldn't have to be on the phone with every merchant.