Future Shop – Fort Drum, NY
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Future Shop Photos
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at Future Shop full-time for more than 3 yearsPros
Pay is on time, nice discount, worker level colleagues great, good health/dental.
Working at Best Buy headquarters at Burnaby (owners of future shop ) better than working at store level. Ethics and atmosphere more mature.Cons
As the 'renew blue' and 'renew red' cost cutting and job shedding measures continue to try and get Best Buy back to good profitability bite, successive waves of job losses over the last 4yrs have left staff morale low and fear of losing jobs at a high.
Staff are now hired as to how cheap they will be, especially at installer level.
Zero job security, as seniority and pay level rises over time, they cap it at $20ph for home installers and then 1% cost of living a year, waves of terminations every year as they get rid of higher earning installers and middle management to hire cheaper kids just out of high school. A year or so passes and the cycle starts again.
Salesman sharking and selling the customer whatever is good for best commission rather than what's best for the customer is rampant.
Experience overall depends on management and store, if you get a nice set and you 'gel' life is good, if you don't gel and you're face doesn't fit with that manager, you will be "terminated without cause". It doesn't matter how skilled you are or how much your customers love you.
Beware a two faced backstabbing management team, because if you are unlucky to get a manager that doesn't like being disagreed with on a fair or valid point, you will be frozen out.
If the manager wants to get rid of you because he personally doesn't like you, even if your job performance is immaculate and clients love you, he/she will. All the power is with them, head office isn't involved, there is an ethicspoint.com appeal process but don't bother. Officially there's a zero retaliation policy but if you kick up a fuss over being let go they will find an excuse not to re hire you. Future Shop/best buy don't walk the talk when it comes to ethics and morality. You are a number.
Don't give Future Shop/Best Buy any loyalty, be it employment or custom, they won't show any to you.Advice to ManagementAdvice
Overhaul the termination process. Make it hard for management to terminate without cause hardworking, honest staff and installers where their customers and clients love them. Stop the petty personality politics, hire and retain on merit, experience and integrity, not firing people like above who start earning too much, and replacing them with school kids who will take $9ph.
Customers are noticing.Doesn't RecommendNegative OutlookDisapproves of CEO