Futurestep Jobs & Careers in Hong Kong

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16 days ago

Regional Facilities Manager - Associate Director and Above

Futurestep Hong Kong

The individual will assume the lead role in the delivery of facilities management (FM) services to the client. He / she will be the single point of… Futurestep


28 days ago

Merchandising Executive

Futurestep Hong Kong

• Allocates the available stock to each network, according to customers’ orders and/or launching quantities defined. Proposes and follows up stock… Futurestep


24 days ago

Retail SAP Analyst

Futurestep Hong Kong

• Fully understand SAP system and provides trainings to end users on the new system and processes • Testing and documented all issues been… Futurestep


26 days ago

Inventory Control Officer

Futurestep Hong Kong

• Keep accurate records of inventory level for various products • Ensure smooth back office operations including stock replenishment and manage… Futurestep


28 days ago

CS Operation Manager - Call Center

Futurestep Hong Kong

• Responsible for drive and set up a call center, including settle general processes and procedures, manpower development and management, and all… Futurestep


3 days ago

CRM Coordinator – new

Futurestep Hong Kong

• Event planning and execution support for Customer Relationship Management Team • Handle Client gift RID order and stock management… Futurestep


20 days ago

Program Manager - SDLC and Resource Management

Futurestep Hong Kong

For the Credit Assessment and Origination (CAO) line of business, the Program Manager – SDLC and Resource Management (Program Manager), plays a key… Futurestep


29 days ago

Regional IT Analyst,Connectivity

Futurestep Hong Kong

Technical Support: • Identify, diagnose, and resolve network problems through tickets. • Perform root cause analysis; provide ideas for… Futurestep


25 days ago

Training Executive Officer

Futurestep Hong Kong

• Identifying training needs and implementing training programs & plans to meet such needs • Ensure all training programs are undertaken in… Futurestep


20 hrs ago

Senior Customer Service Officer – new

Futurestep Hong Kong

• Report to CS Manager and manage the dairy operation of Customer service team • Provide the professional advice for CS team and data analyzing to… Futurestep


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Futurestep Reviews

67 Reviews
2.8
67 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Byrne K. Mulrooney
30 Ratings
  1. 1 person found this helpful  

    Futurestep believes in inhaling and exhaling consultants

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Country Leader in Hong Kong (Hong Kong)
    Former Employee - Country Leader in Hong Kong (Hong Kong)

    I worked at Futurestep

    Pros

    1) FS is a part of Korn/Ferry and rides on the reputation of its owner. This opens the door with clients
    2) FS pays well and is salary based, not split based as at many other firms

    Cons

    1) FS is treated as a second cousin to KF internally. Many KF client partners either can't be bothered with FS, or see it as a greater competitive threat than competition
    2) FS management talks about the importance of its employees and talent retention, but actually in Asia they have twice built out the offices from Australia north into China and Japan and then collapsed them back at the first sign of a down turn. They inhale and exhale consultants without regard for the human cost and in private meetings have said that consultants are replaceable, but cash flow must be preserved. In the most recent exhalation head count in North Asia went from over 140 to less than 60. No doubt they have started inhaling again now.

    Advice to ManagementAdvice

    FS and KF must work out their ground rules for interaction and stick to them. FS senior management needs to have the foresight to hire judiciously and the guts to stay the course in a downturn.

    Doesn't Recommend
    Disapproves of CEO

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