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GEICO Reviews

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GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
944 Ratings
  • Helpful (6)

    My experience as a GEICO - Auto Damage Field Adjuster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auto Damage Field Adjuster in San Francisco, CA
    Former Employee - Auto Damage Field Adjuster in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GEICO full-time (More than 3 years)


    Learned quickly how to manage my schedule. Most body shops are easy to work with, great contacts and relationships. Supervisors are great in helping out but upper management have no idea how to keep up with the growing demand of customers. Supposedly one of the fastest growing insurance companies out there but can not retain their employees. 3 month vigorous training.


    Way over worked and under paid. They expect you to see 7-10 claims a day, call all pending and new customers, update rental, and call vendors to negotiate parts pricing. Any overtime must be requested by email and then approved, even though they know that there is well more work than one person can handler per day. They spend over $900 million a year on marketing which has done a great job to grow the company to where it is now. Unfortunately, with increased growth and demand comes needed support that has not been addressed. If they invested more into fair wages for their employees then I'm sure there would be a lot more loyalty. I know for a fact that other insurance companies start out at close to $18,000 more than GEICO.

    Advice to Management

    The cost to gain customers should have a reaction to support those customers by adding more employees and a more competitive wage. If you call your employees "GEICO family" then treat them as such. Invest in them, they are giving their all and are investing their lives.

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