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5 days ago

Retail Store Manager

GNC Goodlettsville, TN

GNC, helping people to Live Well It is a really exciting time to be at GNC! Rising costs and a growing emphasis on prevention have convinced… Glassdoor

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Michael Archbold
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  1. 5 people found this helpful  

    I have experienced constant negative reinforcement from upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
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    Current Employee - Store Manager in Nashville, TN
    Current Employee - Store Manager in Nashville, TN

    I have been working at GNC


    The pay is competitive. The customer flow is non-stressful, and apparently the margin is good. There are some well meaning co-managers.


    My RSD has little time for his managers, and has, so far, offered nothing but negative reinforcement. "You had BETTER do......" was heard several times during a bi-annual meeting. (not so subtle threats?). You are expected to sell exactly what the company wants you to sell, and you and your part timers are expected to work alone at the store. You are given stated requirements for staffing, that are impossible to meet. You give a part timer a key to the business after minimal training, offer them commission, and then constantly badger them to sell things that they won't get commission on!

    Advice to ManagementAdvice

    Training. Training. Especially for upper management. Teach them how to have fun, and try at least a little positivity. Also, the "KPI's" are the only way you motivate your staff/ constantly holding the threat of losing their jobs over their heads. You won't have happy, motivated staff, this way, if you ask me.

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