GameStop – Andrews AFB, MD
Working with direct or close supervision, the Seasonal Sales and Service Advisor delivers consistent world-class customer service experiences using… ClickCast
Helpful (1)Doesn't RecommendNegative OutlookDisapproves of CEO
I worked at GameStop full-time (Less than a year)
Easy access to games, PTO, very easy to converse with gaming customers, being able to set-up tournaments, flexible schedule.
Severe lack of training from Store and District Management.
Advice to Management
I was terminated after a mere 3 months because my Store Manager(who was fired 2-3 weeks before I was) failed to stay on top of my ASM training. My DM was very aware of the slack, as I brought it up to him several times. I cannot train myself. I was told that because I did not finish my training, that coupled with the store's failing performance, so I needed to leave. WHAT? CORPORATE: You need to really look at the failing districts and find out EXACTLY why your district is failing. Have you ever considered the fact that your district may need to be re-aligned due to over-saturation? To fire a new ASM because he did not complete his training, and you know exactly WHY he didn't finish his training, and then blame him for the performance of the store is beyond ridiculous. As someone who never missed a conference call(when the last 2 store managers have missed them), was never late, had the highest amount of PowerUp Rewards, and never had a customer complaint, I should have at LEAST been considered for a transfer, not just flat-out fired. It is impossible for me to be the sole reason for poor performance, but I guess GameStop logic says I am. I guess it's also logicial that the Store Manager can leave, without giving me a lunch, to get her nails done during work hours. I guess that has nothing to do with the store's performance(but I bet she got to keep her job though). Of all the employers I've ever worked for, GameStop has left the most sour taste in my mouth, which sucks because I am an avid gamer and have been a loyal GS customer. I advise anyone, and everyone, to get into the habit of monitoring your own training, rather than relying on your superior. And be wary of companies with essentially no other competition in their market: GS virtually has none, hence why they are so cut-throat.