GameStop Jobs in Los Angeles, CA

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8 days ago

Assistant Store Manager

Gamestop Incorporated Long Beach, CA +24 locations

Provide best in class customer service: promptly greet customers, respond to customer concerns and complaints quickly, effectively and courteously…

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GameStop Reviews

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GameStop CEO J. Paul Raines
J. Paul Raines
902 Ratings
  • Helpful (1)

    The most stressful, chaotic time in my life.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Los Angeles, CA
    Former Employee - Store Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at GameStop full-time (More than 3 years)


    Free games and swag (SMs and above only unless you have a generous manager that gives away their stuff to their staff), yearly managers conference, customers, no huge holidays (black Friday was easy peasy, unless you worked in a mall location)


    Hostile upper management , drama filled work environment, cut-throat Co workers, stress, unrealistic goals and deadlines, working solo 80% of the time, no security measures when you work solo, not much family time/personal time off, HUGE favoritism within management, Management will lie to make themselves look better, usually at other employees expenses.

    Advice to Management

    Stop trying to make yourselves look good on paper! There is always tons of deception to the customer that upper management requires you to do. The "excellent" training is never done right because management makes you complete it in1/4 of the time that is actually RECOMMENDED by corporate, but to look good on paper and be 100% in training, they rush you and give you weeks worth of information in 4 hours. No one can learn like that! And when the associate struggles it's their fault because they were "trained" and then the manager gets blamed for "rush" training when the DM said to do it. You are constantly expected to get things done that you don't realistically have enough time for or staffing/payroll. You get told that you should have asked for more, but everytime you do, you're told no, just figure it out. Pure and simple, if you enjoy lying to your customers, never actually helping them, instead of always trying to get that sale or trade, regurgitating trade in specials to anything with eyes and ears, being thrown under the bus by your peers so they look better, challenging sales quotas, no hours (unless you're a SM, then you'll work wayyyy too many and never ever really be "off work"), being held to unrealistic expectations, GOSSIP and DRAMA filled work environment, being under stress 24/7 than this is the job for you. If not, WORK SOMEWHERE ELSE AND SAVE YOUR SANITY!

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