Gap Jobs in Rocklin, CA

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Gap Reviews

3.6
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Art Peck
166 Ratings
  • Don't work at any Gap Call Centers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Rocklin, CA
    Current Employee - Customer Service Representative in Rocklin, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Gap full-time (More than a year)

    Pros

    Purchased Intermix for $100 million dollars

    Cons

    Hourly rate is $5 below market value; low annual pay raises (less than 50 cents an hour); IT infrastructure is below average as you are constantly experiencing application issues while on the phone with customers and management says use temporary workarounds.

    Advice to Management

    They are losing good employees to other companies because of annual salaries and the new employee assessment package recently implemented that has downgraded most employee ratings. Management doesn't care because the jobs will be filled by lower paid potential employees looking for any type of work. They need anyone to answer their phones to process orders. Follow Gap stock and watch the drop in value!


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