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Garage Reviews

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Andrew Lufty
29 Ratings
  • Ridiculous

    • Work/Life Balance
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    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in New York, NY
    Former Employee - Assistant Manager in New York, NY
    Doesn't Recommend
    Negative Outlook


    To be perfectly honest, I did not enjoy one thing about working here. So what, there's a 50% off discount. Well duh, that's only like that because your expected to wear their clothing.


    *No real training, once you start you are expected to know everything *no constructive criticism, you just get yelled at for tasks you did not complete when you weren't trained correctly in the first place *unrealistic expecations, expect you to change 10 mannequins, pull out fits, steam outfits in a matter of a half hour "before store opens and gets busy" *late pay checks "at best paychecks will arrive saturday" which means your check won't clear until Tuesday of next week...this job, if it's your career is your livelihood. We have bills to pay. *unclear directives on promotions, visual aspects of store. You have to go to a lot of different places to find what you are looking for *very pushy customer service *expect you to sell when there is no commission and scolded when you don't make your sales goal *very old fashioned register system and everything you do has to be witnessed and double signed. The company has very strange operational rules and do not trust any of their employees. *company does not sensor clothing, and it's the management's fault when something gets stolen. Customer service is not going to prevent people from stealing. Customers don't want to shop in a store where they feel hounded and someone is breathing down their necks every two seconds *extremely overwhelming, you always feel lIke you don't know anything when you've been there for months and you feel you can't do anything right *immature management, instead of explaining a task or being understanding, they get mad and give you silent treatment *schedule is done Thursday for the next week. I'm sorry but three days in advance is not enough time. The schedule should be made a week in advance *long hours, you never leave on time *if you don't look the brand, you have no chance of even getting a position working here *maximum of 5 sales associates who don't get any hours *you have to hand write promotions and different signage. Between customer service and everything else, I have time to write with window chalk on the entry window for 2 hours. Seriously? *back stock is unmanageable with stock associates who have no idea what they're doing Beware of this company and do not disregard all the bad reviews

    Advice to Management

    Stop acting like children and teach your team to effectively run the store. Do not expect them to know everything when they receive improper training from a "training manager" who has no idea what they're doing. Seems like a lot of people in this company blame others for not knowing anything when they are the unqualified

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