Technologist, NextGen – new
GeneDx – Gaithersburg, MD
include: • Set up NextGen sequencing runs on IlluminaHiSeq and MiSeq Sequencers • qPCR set up • Use of robotic systems for various… CareerBuilder
GeneDx, Inc. – Gaithersburg, MD
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at GeneDx full-time (more than 5 years)Pros
Similar to other posts, this company offers cutting-edge technology, fast-paced but casual work environment, ability to learn a variety of laboratory/management skills, and decent benefits.Cons
1) Pay-scale is far below competition and inconsistent. Director-level positions don't regularly support their management, either taking credit for the outcomes of great work or throwing techs or their management team under bus when even slight problems arise (Sometimes in group settings). Company-wide, nepotism is RAMPANT. Because of this excessive favoritism, some employees at the same level who work hard are often 'rewarded' with more responsibility/work but very rarely with position/raises while others who perform less work are held in higher regard or higher pay because of simple personality preferences or outside-of-work friendships.
2) This company also suffers from a lack of a true Human Resources department. The HR department is receptive to hearing any employee concerns, or questions but offers very little solutions. To make matters worse, if there are management-employee conflicts, there have been instances where conversations or concerns held in confidence with the employee have been directly told to the management. In some cases, even mentioning by name. It makes employees at the tech-level, and management-level very leery about approaching HR with issues about superiors. No one really goes to HR being 100% forth-right because of fear of the repercussions of private complaints being relayed back to the supervisor who was the subject of the complaint.
3) The new focus and mission of the company is detrimental to the overall clinical laboratory setting. Too often, particularly in the NextGen group, turn-around time is the single highest priority. Sample errors, contamination problems, reagent issues, and lack of sufficient training for lab personnel are some examples of current problems. It has been observed that individuals who have little-to-no training on lab instruments or lab workflows are handling clinical patient samples without proper documentation. As a company who preaches the internal motto "It's about our patients", this disregard for quality patient care, quality testing and clinical compliance is frightening.Advice to ManagementAdvice
Honesty, accepting responsibility, and overall professionalism are essential for a healthy work environment. Frankly, this company is suffering in all areas but particularly professionalism. This company needs to break the small-company or college-style atmosphere when it comes to how employees are treated and conduct daily business in a more corporate but honest environment.Doesn't RecommendNeutral Outlook