Genesys Jobs & Careers

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5 days ago

Facilities Administrator

Genesys Chantilly, VA

will include (but are not limited to): • Monitor office space use, while conducting space planning activities and interfacing with resource… Genesys

10 hrs ago

Account Executive - Government – new

Genesys Chantilly, VA +2 locations

will include (but are not limited to): • The ideal candidate will be a self-motivated sales professional having a proven track record for… Genesys

9 hrs ago

Account Executive – new

Genesys Chantilly, VA +3 locations

The Senior Account Executive is responsible for identifying and closing new customers in an assigned geographic territory. The Senior Account… Genesys

8 days ago

Senior Credit/Collections Clerk

Genesys Salt Lake City, UT

The primary responsibilities for this role include (but are not limited to… Genesys

22 days ago

Accounts Payable Accountant

Genesys Salt Lake City, UT

for this role include (but are not limited to): • Prepare journal entries • Prepare GL account reconciliations • Prepare intercompany cross… Genesys

18 days ago

Operations Analyst

Genesys Salt Lake City, UT

will include (but are not limited to): • Review and verify order documentation received from the field and customers (quotes, purchase orders… Genesys

20 days ago

Marketing Intern Web Team

Genesys Daly City, CA

• Contribute to the ongoing maintenance of global websites and web-based campaigns • Assist with website monitoring, analytics & reporting… Genesys

9 hrs ago

Digital Marketing Specialist – new

Genesys Daly City, CA

As a key member of the global demand generation team, the Digital Marketing Specialist will help develop and manage digital marketing initiatives… Genesys

3 days ago

Partner Program Manager

Genesys Salt Lake City, UT

The Partner Program Manager will work closely with the Senior Partner Program Manager, Global Channels, Professional Services, Sales Operations… Genesys

9 hrs ago

Senior Account Executive – new

Genesys Trenton, NJ +2 locations

include: • Manage and close Genesys Commercial sales opportunities through forecasting, account resource allocation, account strategy, and… Genesys

Genesys Reviews

216 Reviews
216 Reviews
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Genesys President and CEO Paul Segre
Paul Segre
164 Ratings
  1. 1 person found this helpful  

    Positive Work Environment, New Technology, "Practical" Location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Daly City, CA
    Current Employee - Anonymous Employee in Daly City, CA

    I have been working at Genesys full-time (less than an year)


    - Generally filled with sweet, down-to-earth, and relaxed - yet very smart people
    - Interesting new technology; high-tech
    - Truly a global firm
    - Open-door policy with management
    - Managers do not micro manage - you are given much flexibility to finish your tasks at a high caliber
    - Relatively flexible hours
    - Free parking
    - 5 minute walk from BART
    - High potential for the company to go public in the near future


    - Though it is a very "practical" location, there is not much going on with entertainment & food at the Daly City location other than a movie theatre and Subway (but drive 5 minutes and you'll find plenty of restaurants & places to run errands)
    - A few mixed messages from the executive team
    - No communication relayed from the board

    Advice to ManagementAdvice

    - Would like to hear at least some communication from the board & equity firm owners/decision makers. Currently there is none.
    - If salary increase is not an option, then incentivize with larger bonus and stock potential
    - Company provided lunch for employees everyday - your employees will not loose time/efficiency traveling around for a decent lunch and will be in a more collaborative environment with employees and managers. Some of the best business decisions get made over meals. Big players in the tech industry do this already and find the results to be positive and profitable in the long term.
    - Don't just tackle the large and medium end of the market - aim for the small companies/ small customers and develop a plan to be profitable in that segment
    - Market the firm to be better acknowledged in the enterprise space - i.e. be known along the Oracle's and Cisco's of the world. Even though many millions of global consumers have directly or indirectly dealt with Genesys products at some point, few people outside of the tech world even know that Genesys exists, let alone what Genesys is and/or does.

    Positive Outlook
    Approves of CEO

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