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Genuine Parts Reviews

34 Reviews
34 Reviews
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Genuine Parts Chairman, President, and CEO Tom Gallagher
Tom Gallagher
17 Ratings

    Mixed bag for IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager
    Current Employee - IT Manager

    I have been working at Genuine Parts full-time for more than a year


    I'll borrow from some previous posts - as GPC has several different divisions and operations under its corporate umbrella, my feedback focuses on those at 3100 Wildwood in Atlanta. Among other groups, 3100 houses IT for the largest division, automotive parts (NAPA) and Shared Services (focused on network infrastructure).

    This is a very conservative, stable and well-performing company that has been in operation close to a century. As previously mentioned, salaries appear competitive with other Fortune 500 companies, and I agree that the time to negotiate salary and PTO is during the hiring process. The company pays a regular bonus to certain employees based on company and division performance (it is not tied to any individual metrics). Benefits and 401k are in line with other large companies; although, be prepared to wait 90 days to become eligible (not something that's clearly advertised during the hiring process). Work life balance really depends on the group or project that you report to and can vary widely with some groups working multiple weekends.

    If you're in an area of IT like Supply Chain, Financials (JDE, PeopleSoft), Business Intelligence, infrastructure, there are a lot of good and worthy projects as the company runs on its ability to manage parts distribution to its Distribution Centers, NAPA stores and other partners. For better or worse, the company had a culture of promoting from within, which means many employees have spent most of their career at GPC, or they're part of a recent wave of hires over the last 2-3 years. Although this has provided a pool of very tenured and knowledgeable employees on the business, the company is out of step with many current best practices especially with regards to IT and slow to change.


    For those looking for an IT role in digital, ecommerce, application development, get clarity on what you will be working on and make sure it's a fit or think twice before joining . The company is years behind the competition, industry and best practices in this space and has outsourced the majority of this work to 3rd parties (especially the most interesting and engaging work). Most of the roles advertised in these areas tend to be focused more on operational and support activities rather than on designing and developing great applications and solutions. There appears to be little support for bringing more of this work in-house and IT spend and investment as a percentage of revenue seems low to comparably sized companies.

    On the people side, senior management has tried to make some strides in changing the culture and updating the processes, but this too has been a mixed bag. Corporate still wears ties, and it was only recently that jeans were permitted on Friday's only for IT. A one day a week work at home policy is being trialed for IT, but the process has been overly regulated out of fear of abuse which leads some to think that senior management doesn't trust it's managers or employees. The mix of career GPC 'lifers' and recent hires makes for a somewhat strange culture. Furthermore, the performance management process is a shambles with no clear direction on performance expectations, transparency of ratings, mentoring/coaching and training. Several quality people have recently left the IT organization due to poor leadership and management.

    Advice to ManagementAdvice

    Invest in your IT organization as a strategic asset and encourage innovation and change. Loosen the reigns and trust your employees to do the right thing. Train your mid-level managers on how to mentor and develop their people and provide clear and consistent expectations for performance.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO