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Global Resources Reviews

29 Reviews
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29 Reviews
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Richard Belcher
14 Ratings
  1. 1 person found this helpful  

    High Pressure Sales Job being billed as a "Senior Business Analyst" position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Chicago, IL
    Current Employee - Senior Business Analyst in Chicago, IL

    I have been working at Global Resources full-time (less than an year)

    Pros

    Relevant Training
    Travel throughout the US
    Working with businesses all across the country
    Helping business owners understand why their business aren't functioning optimally
    Your manager is there to support you (via phone) throughout the entire sales process and gives you tips to help you make the sale
    Meet professionals/executives from all over the US - Training classes seem to attract top-notch talent

    Cons

    Significant out of pocket expenses that are not reimbursed
    Company's reputation precedes you so business owner are either wary of you or flat out refuse to work with you and ask you to leave
    Takes a long time to finally receive what GR is actually reimbursing for
    No direct deposit - 95% travel - Sunday to Friday - so if you are halfway across the United States and your check is sitting in your mailbox how does that help you?
    Your manager pushes you to say things to the business owners that could be seen as disrespectful or rude

    My experience at GR:

    You purchase your own ticket to attend the training course which is reimbursed at the end of training (if you make it to the end). You also need to have a laptop and a portable printer. If you don't then you have to purchase these for the training class. Meals and hotel are paid for by GR. The training class is billed as an intensive "MBA" type class. The class is excellent and offers a wealth of information. However, at some point during your training you realize that any classmate that asks questions, REAL questions (regarding the company's reputation, the tactics they use to get clients, what their consulting team does after the SBA leaves, about reimbursement, or the company's terrible complaints on the Better Business Bureau website, or the Lawsuit filed by Attorney General Lisa Madigan) is treated with derision, disrespect and all but pushed out of the training class.

    During training you realize that ALL expenses MUST come out of your own pocket and that you are reimbursed at a rate of $100 Monday-Thursday, and this $100 has to pay for Hotel, Car Rental, Food, Gas, and Tolls. After working in the field for a couple months I quickly realized that the average cost of my hotel room was between $80 - $99 dollars per night, (Comfort Suites type lodging) leaving from $20 - to as little as $1 dollar to pay for Car Rental, Food, Gas and Tolls (remember, the max is $100 per day) You are reimbursed $50 for Friday and $75 dollars for Sunday. A total of $525 per week - you can easily spend that on Hotel alone, or Car Rental alone. What does that mean? That you are left with significant out-of-pocket expenses. So you are basically PAYING to work for Global Resources. Also, because you never know where you'll be from day to day you can't plan ahead/responsibly or take advantage of any early booking discounts. Also YOU, the SBA books everything themselves (except for airfare which GR handles), so basically you can fly into an airport at close to midnight and at that hour have to worry about and book a car and a hotel. What do you think happens when you are trying to book a car or hotel room at close to midnight? Yes, that's right, you get the MOST expensive rates. And who pays for this? YOU the SBA!!!

    Business owners have just 2-3 days to accept services. So as a SBA I was basically convincing business owners to decide to move forward with consulting services costing anywhere from $12,000 - $150,000 - asking them to make a emotional decision for their company that could cost them well over $100,000. That is the basis of the job - to convince business owners through high pressure sales tactics (breaking down the business owner and making him feel he's made no good decisions for his company and that if he continues he'll have no company left to leave to his children or enough money to retire on) to make a very costly decision in two days time. The training class teaches you to position yourself as the "expert" or business doctor. As such for the first day and half you are pretending that GR only accepts a few very qualified clients for their consulting services and the business owner would have to "qualify" for consulting services. You keep on convincing the business owner that he has not demonstrated himself worthy of GR consulting services any time he asks any questions about cost or shows any concern about GRs ability to provide the services we say we offer. Finally in your last meeting, called a "Findings Meeting" do you allow the business owner to think he could "qualify for services once he's begged for your help thinking his business is doomed to fail, thinking he'll never have the ability to retire or provide for his family unless he brings us in immediately to help save his ship. Once he agrees, the Project Manger and consultant arrives the next business day/morning at 8am, giving the business owner no time to reconsider his decision or for buyers remorse.

    As there is no base pay, the SBA receives a commission which starts around 4.5% and increases once the SBA is able to make 5 sales for consulting services. Your per diem also goes up to $150 per day.

    Global Resources has changed their name many times over the years: Global Resources, International Profit Association etc. If a company was proud of the services that it offers and stands behind its name and its brand then changing its name would be out of the question. Rather, improving service, customer satisfaction, and corporate culture would be more beneficial rather than just a name change

    Even though I normally do extensive research on a prospective employer, I did not do it for Global Resources Before you accept this position please do extensive research on the company, its owners and read reviews about businesses that have experienced Global Resources' services firsthand. Make an informed decision, understanding that this is a sales job and you'll be required to use high-pressure sales tactics to make sales and be successful.

    Advice to ManagementAdvice

    Invest in your employees and their training

    If your product is truly as needed as GR states it is then why not invest in a proper Sales & Marketing campaign?

    Cover ALL travel related expenses - Hotel, Car Rental, Food, Gas Tolls so that the SBAs can focus solely on their jobs instead of having to worry about booking Hotel/Car.

    Pattern you company after the big Pharmaceutical companies. Pay a base salary plus commission so that Senior Business Analysts can focus on their job and instead of continuously hiring & training only have to employees quit within a month why not identify qualified prospects and put money into training them to become "experts" at what they do.

    You have an amazing concept and an established company - why not make it truly amazing by performing a Business Analysis on your current operations and make changes that could positively and significantly impact the way you do business?

    Doesn't Recommend
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