Grand Canyon University Jobs & Careers in Secaucus, NJ

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30+ days ago

IT - Help Desk Support Tech

Grand Canyon University Staten Island, NY

• Answer inbound calls, electronic requests, and in-person requests from staff, ground students and faculty requiring technical assistance… Glassdoor


30+ days ago

College of Nursing - Student Worker III

Grand Canyon University Staten Island, NY

Assist the Lab Director with skills and simulation lab set-up and clean-up, organization, upkeep and inventory of lab supplies, and other duties as… Glassdoor


30+ days ago

Traditional Ground Admissions - Student Worker

Grand Canyon University Staten Island, NY

Student will assist with general office duties, including the following: • Assist at the front desk with answering phones and making appointments… Glassdoor


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Grand Canyon University Reviews

139 Reviews
3.0
139 Reviews
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Grand Canyon University CEO Brian Mueller
Brian Mueller
76 Ratings
  1. 1 person found this helpful  

    This is a high pressure sales job, if you enjoy sales you'll like this job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment Counselor  in  Tempe, AZ
    Current Employee - Enrollment Counselor in Tempe, AZ

    I have been working at Grand Canyon University full-time for more than 5 years

    Pros

    The compensation is above average for the industry, you get educational benefits so getting another Master's degree is almost free. you have off on national holidays and the vacation package is good as well. the people are great and you'll enjoy working with your colleagues.

    Cons

    This is a high pressure sales job and you have a performance matrix to meet. some specific metrics are the number of dials per day, talk time on the phone, and most importantly number of enrollments ( they call it first and second course completion). NO ONE can meet these metrics every month - there are slow enrollment months in the year, and they will write up employees who fall short. Very few people are promoted, most leave. The average life of an Enrollment Counselor is less than a year.

    Advice to ManagementAdvice

    Enrollment brings all the revenue into the organization, experienced counselors train and develop the new counselors and teach them to be successful, yet the best counselors don't feel secure in their jobs. Think of the job as a career, and try to maintain your best employees by treating them better, appreciate what they do. Everyone will benefit.

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