Granite Telecommunications Jobs & Careers

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30+ days ago

Inside Sales Representative - National Accounts

Granite Telecommunications Quincy, MA

• Prospecting, cold calling and selling our structured cabling products and services to national companies. • Building and maintaining a sales… TheLadders.com


30+ days ago

Customer Relations Support Analyst

Granite Telecommunications Quincy, MA

• Working directly with sales as operational support to obtain pricing & proposal materials. • Handles all customer pre-boarding sales requests… Glassdoor


13 days ago

Provisioning - MAC Rep Level 1

Granite Telecommunications Quincy, MA

• Process all Conversions and Move, Add and Change orders for our existing local POTS and CENTREX customers accurately and timely • Update… Glassdoor


28 days ago

SCS MAC Dispatcher

Granite Telecommunications Quincy, MA

• Manage standard level accounts • Responsible for answering 40+ of daily inbound calls • Working with Premier Teams to support Granite… Glassdoor


28 days ago

Training Manager

Granite Telecommunications Quincy, MA

• Designing, planning, and implementing corporate training programs, policies, and procedures. • Ensuring training materials and instructional… Glassdoor


30+ days ago

Corporate Sales Recruiter

Granite Telecommunications Quincy, MA

• Conducts screening interviews for all sales positions and locations • Assesses talent and generates qualified candidates. Works with staffing… Glassdoor


30+ days ago

Product Pricing

Granite Telecommunications Quincy, MA

• Maintain all aspects of the products in the Product Information Management system. • Audit existing products. • Ensure that customers are… Glassdoor


6 days ago

Project Coordinator

Granite Telecommunications Quincy, MA

• Employee must qualify technicians for project requests, schedule conversion/installs with technician/customers, and provide project manager with… Glassdoor


6 days ago

Premier Invoice Extraction Analyst

Granite Telecommunications Quincy, MA

As the Premier Invoice Extraction Analyst you will be responsible for helping the Premier Account Team and Sales Department with all pricing requests… Glassdoor


30+ days ago

Solutions Engineer

Granite Telecommunications Quincy, MA +2 locations

• Assist the sales team in preparing quotes for customers • Assist in strategizing and closing sales. • Conduct site surveys for new… Glassdoor


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Granite Telecommunications Reviews

98 Reviews
2.0
98 Reviews
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Rob Hale Jr.
61 Ratings
  1.  

    Nothing is worth this much stress and anxiety

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Quincy, MA
    Current Employee - Customer Service Representative in Quincy, MA

    I have been working at Granite Telecommunications full-time (more than an year)

    Pros

    Free gym
    Easily accessible from highway and train
    Company donates a lot to charity

    Cons

    CULTURE OF FEAR - upper management walks around and looks over your shoulder. We actually got an email stating that management "doesn't want to see us socializing." It disgusting.

    If you don't meet the unrealistic goals each week, you get reprimanded. Some people get so worried about making the goals that they make up extra things to fill the gaps (basically, they lie).

    Weekly quizzes - if your four week average is under 70%, it's an automatic warning. You can also get a warning if you're late, or if a customer complains about you (whether the complaint is legit or not), and the third warning gets you fired. That's only if you're a permanent employee, though. Temps can get fired for no reason at all - I've seen it happen.

    Management tallies up our numbers and announces them at weekly departmental meetings, which only makes those who are struggling feel worse because we're constantly being compared to one another. Those who get the best numbers, or the "extra mile" get a gift card. Big whoop. How about a raise?

    We are constantly being given more responsibilities, but we never get any compensation. We're expected to instantly become experts on new products and procedures, and if we do it wrong because we were improperly trained, we are reprimanded.

    While this isn't technically the company's fault, we often get yelled at, sworn at, and once I even had a customer tell me that I'm a "worthless piece of ****," and that I should be fired for "being useless and stupid."

    This job is NOT worth the low pay and minimal benefits.

    Advice to ManagementAdvice

    Stop micromanaging your employees and treating them like children, and worse, like robots. Perhaps if you paid your employees a little more and intimidated them a little less, you'd get better performance and have a lower turnover rate.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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