Greenwood Hall Jobs & Careers

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30+ days ago

Customer Service Representative

Greenwood Hall Bryan, TX

• Responsible for handling a high volume of calls in which you will be communicating information to donors and customers. • Answer inquiries about… Glassdoor


6 days ago

Education Counselor

Greenwood Hall Phoenix, AZ +2 locations

• Recruit, advise, and enroll students for undergraduate and graduate programs • Make outbound calls to pre-qualified prospects & assist with… Glassdoor


30+ days ago

Retention Counselor

Greenwood Hall Phoenix, AZ

This is a professional position involving the development, implementation and evaluation of retention, plans and activities that will meet the… Glassdoor


30+ days ago

Executive Director of Admissions & Recruitment

Greenwood Hall Tulsa, OK

As part of the Greenwood Hall leadership team, you will work with a team of education and marketing professionals to develop and execute a strategic… Glassdoor


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Greenwood Hall Reviews

21 Reviews
2.2
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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John R. Hall
16 Ratings
  1.  

    I've witnessed the company's most trying times and it's significant progress in the last 6 months.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment Counselor  in  Santa Ana, CA
    Current Employee - Enrollment Counselor in Santa Ana, CA

    I have been working at Greenwood Hall full-time for more than a year

    Pros

    Friendly, team-oriented coworkers. Supervisors typically are fair and want the best for their teams. Pay and benefits are decent. Good job security - employees are trained and given many opportunities to improve or find their right place within the company. I have the peace of mind knowing that Mgmt will (and has) find me a suitable position if there is a change in client accounts/restructuring. GH promotes mostly from within, which creates opportunities for growth/salary increase for employees. Company morale and culture have improved IMMENSELY in the last 4-6 months. Mgmt appears to be making an effort to listen to the needs of employees and promote a more positive environment. Good place to start with little/no college on your resume.

    Cons

    No commission due to laws regulating comission-based recruiting. (This may be a plus for those who prefer a fair and consistent wage and less pressure to meet quotas.) Company hasn't always been transparent with employees, but that has significantly improved. Call center repetitive job tasks, with most positions involving heavy call volume, which can be mentally and physically exhausting. The type of service I provide leaves me without a genuine sense of purpose or any real accomplishment I am proud of, even when I'm meeting my goals. Unless you have a passion for call centers, or are comfortable settlingp, this is a place to hold a job, not a career.

    Advice to ManagementAdvice

    Continue to improve transparency. Less micro-management, constant status update reporting, coaching reports, and excessive meetings about further micro-management. Supervisors and employees alike are micro-managed to the point that other more important tasks are delayed and the entire team suffers. It is important to continue to monitor and improve performance, but the frequency of such monitoring and coaching should be decreased to allow ample time to actually serve our clients. Implement employee development strategies to help us grow and encourage us to stay. More incentives/bonuses would be great motivators.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO