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11 days ago

Site Editor

Groupon Chicago, IL

The Site Editor is Groupon's final backstop, fielding last-minute and live edit requests to deals. The Site Editor not only plays a critical role in… Groupon


Groupon Reviews

758 Reviews
3.0
758 Reviews
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Groupon CEO Eric Lefkofsky
Eric Lefkofsky
217 Ratings
  •  

    Great work environment and great colleagues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support Representative
    Former Employee - Customer Support Representative

    I worked at Groupon full-time (more than a year)

    Pros

    - Work enviornment is welcoming with alot of amenities (decked out game room, free beverages, Fooda sprawls, endless parties to snag free food)
    - Co-workers are usually great people. Lots of creative types in Customer Service.
    - Good work/life balance
    - autonomy and very little micromanaging (if you're hitting your numbers)
    - lots of different departments to transfer to if you play your cards right

    Cons

    - Promotions are based on who your friends are.
    - Alot of the younger staff treat the job like a sequel to college. If that makes sense.
    - Some Team Leads will do everything they can to stay away from escalations. Not all of them, but there's a healthy group.
    - Some of the rudest customers you'll ever talk to on the phone. And I did CS for an adult website before.
    - Not very diverse.

    Recommends
    Positive Outlook
    No opinion of CEO

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