GrubHub Jobs in San Francisco, CA

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30+ days ago

Driver Partner (Restaurants on the Run)

GrubHub San Francisco, CA

GrubHub Inc. is the nation's leading online and mobile food ordering and delivery service, serving more than 800 U.S. cities and London and allowing… GrubHub

30+ days ago

Corporate Sales Executive

GrubHub San Francisco, CA

GrubHub is seeking an experienced sales professional to join our Corporate Sales team. This person will be responsible for seeking out new business… GrubHub

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Matt Maloney
48 Ratings
  • Helpful (1)

    Very Unprofessional and Unorganized Dispatch Team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Delivery Driver in San Francisco, CA
    Current Contractor - Delivery Driver in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at GrubHub as a contractor (Less than a year)


    Pay in my region is somewhat good, you don't have to really answer to a "boss", get to meet new people


    -Absolutely no where to park at ever to get orders, so you risk getting a ticket every time you have to double park or something

    -Dispatch sends drivers to all sides of the city in a very unorganized manner DURING RUSH HOUR, which makes deliveries take 10 times longer - Since usually of course the only physical GrubHub people in the cities serviced are the Delivery Partners themselves, the Dispatch Team are clueless to how each city really runs. All they really have to go on are maps. But if they are in Chicago, and I'm in San Francisco, how reliable are they really when sending orders? Exactly. I don't even think the city manager is actually physically in San Francisco. -Restaurants make the food way too early, so if the order time is 5:45 and the delivery time is 7:45, for some reason the restaurant makes the food super fast and has it ready at 5:55 during rush hour and you're still 5 miles away on the streets delivering another order. It's almost like a set-up planned by both GrubHub and the restaurants. -Prepare to spend lots of time going 5-7 miles during rush hour to a restaurant, and only 1 mile to deliver food; or worse, go 5-7 miles back in the other direction. With no freeway.

    Advice to Management

    ZONE the restaurant choices for customers. Or if you're going to let customers order from ANYWHERE in the cities no matter how far away it is, you need to tell restaurants to not make the food so fast. And only send orders to drivers who are physically near the restaurant. Not 7 miles away.

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