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H&R Block Photos
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I worked at H&R Block part-time (More than a year)
Great Atmosphere. Tax Professionals and Office Manager in our office were great. Not only did they work together to take care of their clients they took care of each other. They kept their main goal to do their job efficiently for every client. They did not rush just to push people through. They made sure they did everything possible. Also the option to take classes during the off season were great and I wish I would have been able to take advantage of them.
Unfortunately you are dealing with the clients money and on occasion even though the tax professional did everything they could to get money back there are occasions where that is out of their hands. People do get upset.
Advice to Management
The office I worked in, were great co-workers and I believe that they have a high responsibility making sure every Client is happy.To see the things they do they need a high paying hourly rate and if they are sole commission they need to be paid an hourly rate as well.