HEW Federal Credit Union


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23 days ago

Part Time Float Teller

HEW Federal Credit Union Alexandria, VA

This position will require traveling between the District of Columbia, Maryland, and Virginia. Positions require accurate posting of members… CareerBuilder

30+ days ago

Financial Services Specialist II (DC,MD

HEW Federal Credit Union Alexandria, VA

• Proactive sales activities of all products including but not limited to: savings, checking, and money management accounts; certificates of deposit… CareerBuilder

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HEW Federal Credit Union Reviews

10 Reviews
10 Reviews
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Kathleen O. Geary
7 Ratings
  1. 1 person found this helpful  

    the worst place ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Washington, DC
    Current Employee - Branch Manager in Washington, DC

    I have been working at HEW Federal Credit Union full-time (more than 3 years)


    it was a paycheck an that is it


    I was a manager at this company and its not just the Sr. Management. It also is the other department managers. These are 40 and 50 year olds who act childish. I served in various positions within this Credit Union and once I reached management the B.S. started. I was advised by the EVP how the other managers felt, so I knew their objections going in. I did not have nor feel the support of my peers.
    This place has major issues and I no longer cared about the credit union after my peers tried to tell me that I was wrong when I mentioned that we had a very large turnover and that we needed to work to retain our employees instead of firing them for every little thing. I advised them that staff needed to build a rapport with members and was told by the other managers that that word was over used and it did not matter. Building a rapport is how you better identify the members needs especially when members can have 2 or 3 credit unions that they deal with. The members are going to go where they have a better relationship and know the staff. I sat in a staff meeeting while we did role play and the senario was that a MSR was helping someone who was a beneficiary on an account. I stated that the employee could have suggested to the beneficiary that they were eligibal for an account and everyone yelled "no its too soon"
    including the managers and then they wonder why they don't grow as a credit union. They always say think outside of the box but I guess in never dawned on them that the person infront of them may be unbanked and not have an account, need an additional account for tax purposes or to divided any funds. I felt like not asking the person was a disservice to the person and to the credit union. Furthermore if you can't say "Mrs. Jones "I am going to include this membership application with your paperwork and again I am very sorry for your loss then you don't need to be in this business.

    Advice to ManagementAdvice

    wrap it up and close the doors.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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