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Senior Software Engineer - Document Management – new

Hawaii Medical Service Association Hawaii

Responsible for analysis, design, modeling and architecture for application systems and domains. Manages the maintenance and support of assigned…

HMSA Reviews

17 Reviews
17 Reviews
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HMSA President, CEO, and Director Robert P. Hiam
Robert P. Hiam
3 Ratings

    Sinking ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - "Business Analyst"
    Former Employee - "Business Analyst"

    I worked at HMSA full-time for less than a year


    - "Analyst" term here at the organization is extremely abused and misunderstood; don't be intimidated by any of the job postings as the work is easy.
    - Upper management views statistics as magic. Just throw a bunch of graphs and basic statistical terms. Don't talk about anything too advanced or else you'll bruise the leaderships' ego - they like to believe that they're carrying the organization.


    - Undergoing huge attrition of staff; huge turnover and forced "retirement"
    - Leadership relies little on strategic thinking, and more on arrogance.
    - Co-workers boast about self-worth, but are quick to delegate work to others.
    - Most of its leadership is newly staffed and posses very little understanding of health care; only concerned about chasing dollars - even if it means taking money back from providers who have delivered actual service.
    - Poor compensation as the organization is currently reporting multiple quarterly losses; leadership is concerned about their own raises.
    - Organization has ran on a "too big to fail" platform for too long; now it is desperately trying to figure out how to stop hemorrhaging of its dollars, but most of its leadership and employees lack the ability to figure this out.
    - Staff morale is extremely low.
    - Expect your job to be contracted externally in a couple of years as management continues to slowly realize that most of their staffed workers do not posses the minimum requirements to do their jobs proficiently.
    - The "it's a business: we have to work quickly" argument gets thrown out a lot when defending poor quality work. Consequently, physicians and hospitals are starting to learn that they're being scored unfairly or inaccurately. I have witnessed analysts become scapegoats after being responsible for "developing" shabby requirements.

    Advice to ManagementAdvice

    - Please, force retire yourselves.
    - Learn to follow your own values of being "transparent". A lot of staff are currently concerned about their own job security because very little comes out of the top.
    - Please try not to seem so happy in relishing the multi-million dollar top executive floor after just trying to ask the state to approve rate increases on your members.

    Doesn't Recommend
    Negative Outlook