Hancock Fabrics Incorporated – Humble, TX
? Retail experience a plus (3 years prior management experience preferred… Cross-Post
Hancock Fabrics – Savannah, GA
At Hancock Fabrics our mission is to be the authority in all things sewing. We entrust our brand to those who share our passion for sewing… Snagajob
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I worked at Hancock Fabrics part-time for less than a yearPros
It was very easy to be hired, and my manager was always willing to work around the employees' schedules when determining the week's hours. The customers are generally nice, and it was nice helping them find what they needed to do their projects.Cons
The store was always understaffed and if you worked an earlier shift, the end of the shift was during the busiest part of the day, so you sometimes had to stay later until there was enough of a lull to leave.
The turnover rate was excessively high. The manager had changed a couple of months before I started working there, and by the time I quit (10 months later), I was the only original person left. The team before I got there had been there for quite a while, but they were driven away by poor management, and everyone who came after them would only stick around for a couple of months at most.
I was hired as a sales associate for $7.25 an hour, but I heard that others had been hired on later for that job for more, but raises were never offered to the existing employees.
You're frequently pushed to sell the contest item of the month, along with Designer Deals once they were introduced. It feels like they want you to be extremely pushy about selling them.
The new employees are not given formal training regarding where items are supposed to go, and they do not get trained at the register until later. In addition, because so few people work at a time, when things are particularly rushed, the more seasoned employees must stay at the register while the new employees (often slowly) work the cutting tables. On a Sunday, there may be as few as one person at the table and one at the register, no matter how busy the store is, depending on when someone had to go on break.Advice to ManagementAdvice
I think the management issue is at all levels of Hancock's, but the store manager needs to take more responsibility at their level and not put the blame on the district manager for why they're making the employees sell so many of the contest items and DD's.Neutral OutlookNo opinion of CEO