Handybook Jobs & Careers

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30+ days ago

Operations Associate

Handybook Toronto +5 locations

At Handybook we're on a mission to change the way the world buys services. Every day, we connect our customers with great home service professionals… TechVibes


20 days ago

Residential Cleaner / Housekeeper

Handybook Portland, OR +3 locations

We have a opening for a Residential Cleaner / Housekeeper. Must be able to work various shifts per week and be available weekdays and weekends. Wage… Snagajob


30+ days ago

Customer Experience - OVERNIGHT

Handybook New York, NY

Handybook was started by Oisin Hanrahan & Umang Dua while at Harvard Business School. Handybook's investors include Highland Capital and General… Glassdoor


30+ days ago

Customer Experience - Day/Evening Shift

Handybook New York, NY

Handybook was started by Oisin Hanrahan & Umang Dua while at Harvard Business School. Handybook's investors include Highland Capital and General… Glassdoor


30+ days ago

Accountant

Handybook New York, NY

schedules in excel and then analyze data for inconsistencies b. Investigating any discrepancies and working with other departments to resolve… Glassdoor


20 days ago

Full-time and part-time professional cleaners wanted - up to $22/hr!

Handybook Vancouver

Income potential is up to $22/hr when working; set your own schedule and work as much as you'd like. Many of our top active cleaning professionals… Glassdoor


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Handybook Reviews

29 Reviews
2.2
29 Reviews
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Oisin Hanrahan
21 Ratings
  1. 4 people found this helpful  

    New innovative company, decent pay, nice staff. 80 percent of the customers expect a miracle!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Residential Housekeeper  in  Atlanta, GA
    Current Employee - Residential Housekeeper in Atlanta, GA

    I have been working at Handybook as a contractor for less than a year

    Pros

    This company affords decent pay, and great work-life balance. The management staff is courteous, and helpful when I contact them. They also provided cleaning supplies, as well as a a smartphone specifically for booking clients, and navigation to their homes.

    Cons

    The folks that are attracted to using a company such as this generally have never hired a cleaning professional, and have a very unreal idea about how much can be achieved during a 2 hour cleaning. I have cleaned homes independent from Handybook for many years, however 80% of the clients I have serviced through Handybook are slobs. A few homes I have been to could be on an episode of "Hoarders". Additionally, I have serviced 3 clients through them who wanted 4 plus loads of laundry folded and organized ( all four had booked a 2 hour cleaning), and they expected to have the laundry done and the home cleaned in 2 hours!

    Advice to ManagementAdvice

    Folding of laundry should be an add-on service only, and should add 30 to 60 minutes to the clients booking.The clients need to be asked when the last time they cleaned there home was. If they haven't cleaned the home in over a month, and additional hour should be booked. If they have not cleaned in over 6 months, they will need to be informed that it may take 2 services to get their homes back up to par. The client should be asked if they have excess rubbish in the home. Clients should be quoted on the square footage of their home, not the number of bedrooms. A 3 bedroom home in this area (Atlanta Metro) can be well over 2000 square feet.

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