Hanover Insurance

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Hanover Insurance Jobs & Careers in Worcester, MA

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3 days ago

Liability Adjuster

Hanover Insurance Worcester, MA

“Where Great People Build Successful Careers!” The Hanover Insurance Group is seeking a Liability Adjuster (Bodily Injury) in our Worcester office… Hanover Insurance


1 day ago

Sr Storage Engineer (IBM) – new

Hanover Insurance Worcester, MA

may include the following: - Designing, supporting and maintaining Storage Devices - Plan, Schedule and Coordinate System… Hanover Insurance


24 days ago

Business Development Director:Surety Commercial Transactional

Hanover Insurance Worcester, MA

Reporting to the business president, this person will be responsible for assisting the Regional Surety Directors in driving Commercial Surety… Hanover Insurance


11 days ago

Service Agent

Hanover Insurance Worcester, MA

The Hanover & Citizens Insurance Group is seeking an Commerical Lines Insurance Service Agent in our Worcester office. Proud history…Smart growth…The… Hanover Insurance


8 days ago

Admin Support Specialist

Hanover Insurance Worcester, MA

The Administrative Support Specialist provides general administrative support for the Claims organization. Responsible for handling various data… Hanover Insurance


20 days ago

Implementation Manager

Hanover Insurance Worcester, MA

“Where Great People Build Successful Careers!” Hanover Insurance has an immediate opening for an Implementation Manager in our Worcester, MA… Hanover Insurance


4 days ago

Sales Agent

Hanover Insurance Worcester, MA

“Our Policy is Performance” Hanover Insurance is a winning company comprised of outstanding professionals focused on a single vision: to be the very… Hanover Insurance


16 days ago

Associate Actuary

Hanover Insurance Worcester, MA

“Delivering on Promises for 160 Years.” Hanover Insurance is a winning company comprised of outstanding professionals focused on a single vision: to… Hanover Insurance


11 days ago

Sr QA Analyst

Hanover Insurance Worcester, MA

for multiple projects. Responsibilities/Essential Functions: Responsible for the… Hanover Insurance


24 days ago

Lead IT Business Analyst

Hanover Insurance Worcester, MA

The ideal candidate will successfully perform this function by having a working understanding of information systems, business operations, and… Hanover Insurance


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Hanover Insurance Reviews

126 Reviews
3.0
126 Reviews
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Hanover Insurance President, CEO, and Director and Acting CFO Fred Eppinger
Fred Eppinger
71 Ratings
  1. 1 person found this helpful  

    Worst Job I have Ever Had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Service Professional in Worcester, MA
    Former Employee - Insurance Service Professional in Worcester, MA

    I worked at Hanover Insurance full-time (more than an year)

    Pros

    Good pay
    Amazing benefits
    Beautiful campus
    Lots of wonderful people

    Cons

    - Management treats employees as though they are incompetent
    - Extremely disorganized & chaotic
    - The service center is a black hole and even though your co-workers (not management) are wonderful, they'll all agree with you on how miserable it is to work in that department
    - Very little notice on when schedule changes are made, we have been told the day of even
    - Management treats employees extremely disrespectfully
    - Very political and barely any chance to move up.
    - No matter what you do, management will NEVER listen to you. I had some wonderfully intelligent people on my team that had recommendations, and they were completely ignored.
    - No matter how much work you do, you can be top in sales, you will get yelled at for something
    - EXTREMELY micromanaged. All of us would get points taken off (banned from bonus) FROM GOING TO THE BATHROOM. Also, they have yelled at many people for coming back from lunch (I kid you not), either one minute late or in my case, 1 minute and 45 seconds late....

    Advice to ManagementAdvice

    Hanover Insurance gets tax breaks for hiring so many people every year so they really don't mind the huge turnover. I wish they would have listened to their intelligent, charismatic staff and valued who they had employeed. Instead of being a typical call center with new hires every month, they could have retained people of strong knowledge who knew the systems and knew the contents. My original staff left. I think out of a staff of 30, only five original people are left. Beware! Some of those people even left without jobs to replace Hanover's!! That's how uncomfortable it is there.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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