Harris County Toll Road Authority


Harris County Toll Road Authority Toll Collector Jobs & Careers in Houston, TX

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Harris County Toll Road Authority Reviews

6 Reviews
6 Reviews
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Art Storey
2 Ratings

    Laid back, but do not expect to EVER be hired permanently with them! No growth!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
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    Former Employee - Toll Collector in Houston, TX
    Former Employee - Toll Collector in Houston, TX

    I worked at Harris County Toll Road Authority as a contractor (more than 3 years)


    Job is very laid back, when you are in your booth collecting tolls it's okay. If you enjoy customer service this is the perfect job, you meet many different people! You can listen to the radio all day and talk to you co workers in the next booth over if you are on the mainline. The job is EASY!


    HCTRA only employs toll collectors through staffing agencies and they have no intent to EVER hire you on permanently. Take it from me, I worked there for 3 years, almost.

    There is no growth in this position and there is NO TIME OFF and they will accept you calling in, if you are sick! If you have to have any major surgeries you mine as well consider this job a lost, THEY WILL NOT HAVE IT! You receive no benefits either and the toll road pretty much owns you. You have to have a open schedule, you have no life there! Your lie is over! The job pays pretty well but if you are like me and are looking to move up then just work here until you can find something better. It is a dead end job.

    Advice to ManagementAdvice

    Toll collectors are human beings, regardless of if they are contract employees or not. You have collectors whom have been there for YEARS. They deserve to move up! Care more about your employees.

    Neutral Outlook
    No opinion of CEO

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