Harte Hanks

  www.hartehanks.com
  www.hartehanks.com

Harte Hanks Jobs & Careers in Austin, TX

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Show:  All Results Last 7 Days
29 days ago

TECHNICAL FRONTLINE SUPPORT AGENT: TIER 1

Harte Hanks Austin, TX

Harte Hanks is currently looking for new talent to join a growing Customer Service Technical Support Team that delivers timely and high quality… CareerBuilder


7 days ago

SOCIAL MEDIA SUPPORT SPECIALISTS

HARTE HANKS Austin, TX

Do you enjoy communicating on social media? Harte Hanks is currently looking for new talent to join our Social Media Department as a Social Media… CareerBuilder


30+ days ago

Technical Specialist

Harte Hanks Austin, TX

The FIELD SUPPORT SPECIALIST provides a vital resource to the technical support group offering world class service in customer support, call-logging… Glassdoor


22 days ago

Project Manager

Harte Hanks Austin, TX

include working with account teams and department subject matter experts on identifying how… Glassdoor


30+ days ago

Customer Service Rep

Harte Hanks Austin, TX

In the beginning you will take general customer service calls from callers who have questions about their medical plans. You will make $12.00 an… Glassdoor


30+ days ago

Contact Center Operations Manager

Harte Hanks Austin, TX

  · Direct the forecasting and scheduling of daily workforce. · Continuously evaluate workflow and identify opportunities for improvement. · Track… Glassdoor


30+ days ago

Recruitment Specialist

Harte Hanks Austin, TX

•Manages team of internal recruiters and multiple staffing agencies •Leads and… Glassdoor


25 days ago

Manager Business Intelligence

Harte Hanks Austin, TX

and Deliverables Function Specific: ·Ensuring best practices are in place and being followed as it relates to Business Intelligence. Scope includes… Glassdoor


13 days ago

Client Solutions Manager

Harte Hanks Austin, TX

and Deliverables Function Specific: Client Management • Expectation management • End to end timeline… Glassdoor


30+ days ago

RightNow Technologies Configuration Specialist

Harte Hanks Austin, TX

•Provide consultative support to our clients that is data-based, analysis-driven, and grounded in a solid understanding of direct marketing, call… Glassdoor


Harte Hanks Reviews

209 Reviews
2.8
209 Reviews
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Harte Hanks President and Chief Executive Officer Robert A. Philpott
Robert A. Philpott
43 Ratings
  1.  

    Get your feet wet here but don't dive into the deep end with this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Support in Austin, TX
    Current Employee - Customer Support in Austin, TX

    I have been working at Harte Hanks full-time (more than 3 years)

    Pros

    Gave me a start in my field. Decent training and for those whom this is their first white-collar job, it is a harsh introduction into the "customer is always right" business model which no longer applies in an age of self-importance and entitled customers

    Cons

    The new CEO spearheaded a corporate rebranding (see the new logo...) which spent millions of dollars pointlessly, while my entire team and other teams in the company, on average, saw one of the weakest average raise percentages in history. The response from middle management; "Be glad you have a job". Because of cost of living increases and increases in insurance, I now make less than when I started 3 years ago.

    Advice to ManagementAdvice

    Just because your clients pay the bills, doesn't mean you have to be a lapdog to them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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