HealthTap

  www.healthtap.com
  www.healthtap.com

HealthTap Jobs & Careers

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Show:  All Results Last 7 Days
24 hrs ago

Recruitment Specialist – new

HealthTap California

You are a high-energy people-person with fabulous written and verbal skills who possesses a deeply ingrained passion for getting things done rapidly… HealthTap


10 days ago

Lead Architect (Data)

HealthTap Palo Alto, CA

• You believe every experience, good or bad, is an opportunity to learn and do better. • You are convinced that the best use of experience is to… HealthTap


23 days ago

Email Marketing Manager

HealthTap United States

To change the world through your marketing talent. To be the go-to person for email marketing campaigns at a totally cool startup. To support the… HealthTap


10 days ago

Director of Engineering

HealthTap Palo Alto, CA

As a Director of Engineering with unique problem-solving capabilities, you have a deep passion for quality, and the drive to build out a world-class… HealthTap


10 days ago

Senior UI/UX Visual Designer

HealthTap Palo Alto, CA

As a Senior UI/UX Visual Designer with unique problem-solving and a deep passion for quality, you have the talent to help us design the next… HealthTap


10 days ago

iOS Mobile App Developer

HealthTap Palo Alto, CA

As a iOS Mobile App Developer with unique problem-solving capabilities, you have a deep passion for quality, and the talent to craft amazing, elegant… HealthTap


24 days ago

Growth Designer

HealthTap Palo Alto, CA

HealthTap is out to change the world--one person at a time. As an Marketing Designer… HealthTap


HealthTap Reviews

79 Reviews
3.9
79 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
HealthTap Founder & CEO Ron Gutman
Ron Gutman
66 Ratings
  1. 5 people found this helpful  

    Great, Smart People, Stressful Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HealthTap

    Pros

    The reviews for healthtap are a bit schizophrenic; don't believe the people who say that everything is horrible and that everyone hates it. But also don't believe the people who say that working at Healthtap is a magical, wonderful, near-perfect experience. The reality is in the middle.

    Pros:
    1. People are friendly. Very friendly. This isn't just lip-service or a cliche. I have worked at several places, and people here are by far the most positive and caring, despite the stress and demands they have to deal with day to day.
    2. People are also smart. While there is some turnover, the current employees are good at their jobs and smart people, who pretty much all attended top schools.
    3. The company is actually helping people with problems bigger than putting filters on their pictures. It is hard to overstate how important it is to allow people better access to healthcare and doctors. It literally does save lives and improves quality of life for many people.
    4. Probably going to be successful. Healthcare is very inefficient, and multiple someones will probably make money off of making it more efficient. Given Healthtap's large user base and its investors, it seems like the company has as good a chance as anyone at making that money.
    5. The new office is really,really nice. It is right on University Ave. and the upstairs has these great open windows and patios that look out on the street. Sometimes there is life music and you can go out and listen. Location wise, certainly one of the best offices in silicon valley.

    Cons

    Cons:
    1. People work all the time. Often, or at least occasionally on weekends. If I had to guess, I would say ~60 weeks are the norm. That might be overstating it, but it is well over 50 hours a week. To be fair, the company is growing, and from what I heard from older employees, the culture has improved over time. So, it may be the case that a year from now, work hours will be more reasonable.
    2. Upper management can be manipulative or at least condescending. Engineers make mistakes, especially if they are working too much and are on tight deadlines. Rather than accept personal blame and think about why the engineers didn't have enough time or help to do the job properly/perfectly, management seems to prefer to blame the engineers. Management needs to realize that the engineers are doing their best, and even more than that sometimes, and that if they don't like the results or progress they need to hire more people or give people more time. Scolding people is not a productive strategy and comes across as callous when people are working as hard as they do.
    3. Not enough process and too much fire drill-esque response to problems. Management constantly stresses a sense of urgency for everything, all the time. This means people are flying around reacting as fast as possible to problems as they occur, rather than deliberately planning ahead for the future and working at a more sustainable, pleasant pace. This is a good way to burn people out, and ultimately makes your workers less efficient, not more. As in 1, the company is growing and maturing, and I know this is an area they are working on, so maybe it won't be a problem a year from now.

    Advice to ManagementAdvice

    See point #2 of the cons. I think you get an unduly bad-rap. From my experience, you are all very nice people who do genuinely care about the company and the employees. Sometimes, like anyone, you get frustrated and you want to push the company as far as you can as fast as you can. These are all understandable things. Still, it is important to realize that there is a limit to what people can do, and that pushing that limit is just going to make people unhappy and more likely to leave or make mistakes. It gets things done in the short terms, but hurts the company in the long term. Also, don't reprimand specific employees in front of large groups. It isn't nice.

    Recommends
    Positive Outlook
    Approves of CEO

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