Hertz

  www.hertz.com
  www.hertz.com

Hertz Jobs & Careers in Halifax, NS

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Hertz Reviews

1,797 Reviews
3.3
1,797 Reviews
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Hertz President and CEO John Tague
John Tague
11 Ratings
  1. 1 person found this helpful  

    Classic Case of a Leverage Buyout - Staff & Management cut and load dumped on remaining staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Halifax, NS (Canada)
    Former Employee - Anonymous Employee in Halifax, NS (Canada)

    I worked at Hertz

    Pros

    Staff for the most part were great. Hours had some flexibility to them. You always ended up doing many different jobs so you didn't get bored easily.

    Cons

    Managers were getting burned out and quite. Several of the best ones quit. Managers unable to control bookings locally and during the summer you were either turning customers away or making them wait! Two very deadly sins for customer retention and satisfaction. Customer Satisfaction survey was a joke. It was all related to revenue and gave managers no direction to improve customer service which was usually sabotaged by the overbooking situation.

    Advice to ManagementAdvice

    Upper management need to go to Business School! They also need to work at the front desk sometime like they do in Undercover Boss to realize that they have some serious issues to address!!

    Doesn't Recommend
    Disapproves of CEO

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