Hewlett-Packard Jobs in Jacksonville, FL

Hiring? Post a Job
3 job openings Back to all jobs

Show:  All Results Last 7 Days
21 days ago

Field Services Technician

Hewlett-Packard Jacksonville, FL

Delivers customer service within the processes, policies, and procedures established by Enterprise FS; makes sure that customer service effort is… Hewlett-Packard


Hewlett-Packard Reviews

3.3
Rating Trends
Recommend to a friend
Approve of CEO
Hewlett-Packard CEO Meg Whitman
Meg Whitman
4,286 Ratings
  • Field Service Technician

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL

    I worked at Hewlett-Packard

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    A lot of great perks like a company car, gas card, phone...etc. The pay isn't bad either.

    Cons

    They never listen to the tech s in the field. Upper management has lost sight of customer service. They make unrealistic SLA and then get upset when the techs cant meet the requirement. They are more concerned with administrative paperwork than they are taking care of their customers... it is a shame because most of their customers are really just trying to be successful.

    Advice to Management

    CUSTOMER SERVICE SHOULD BE YOUR TOP PRIORITY......


Work at Hewlett-Packard? Share Your Experiences

Hewlett-Packard

 
Click to Rate
or
Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.