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Hewlett-Packard Jobs & Careers in Rio Rancho, NM

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30+ days ago

Inside Sales Representative Outbound

Hewlett-Packard Rio Rancho, NM

• Seeks out appropriate resources in presales, product/service specialists to support complex deals. • As dictated… Hewlett-Packard


30+ days ago

Solution Architect

Hewlett-Packard Rio Rancho, NM

include: • Consult during identification phase via account business planning activities • Responsible for key processes during… Hewlett-Packard


30+ days ago

Inside Pursuit Analyst

Hewlett-Packard Rio Rancho, NM

• Typically 4-6 years of experience. Knowledge and Skills Required • Excellent… Hewlett-Packard


30+ days ago

Executive Assistant II

Hewlett-Packard Rio Rancho, NM

include performing various tasks in administrative support at the upper executive level. These tasks may include, but are not limited to, key records… Hewlett-Packard


2 days ago

HR Generalist – new

Hewlett-Packard Rio Rancho, NM

- Builds partnerships; develops and uses collaborative relationships to facilitate the accomplishment of work goals · Implements human resources… Hewlett-Packard


19 days ago

Inside Sales Supervisor

Hewlett-Packard Rio Rancho, NM

•Responsible for the supervision of activities and resources needed to facilitate the day-to-day efforts of the department and to achieve the… Hewlett-Packard


30+ days ago

Sales Intern

Hewlett-Packard Rio Rancho, NM

Four-year university students who are working in a non-technical internship role during their study or in summer breaks between university semesters… Hewlett-Packard


30+ days ago

Inside Sales Representative

Hewlett-Packard Rio Rancho, NM

• Establishes professional working relationships with the client. • As dictated by the selling model, establishes partner contacts to share… Hewlett-Packard


2 days ago

Technical Support Representative – new

Hewlett-Packard Rio Rancho, NM

Our vast network allows us multiple opportunities for us to innovate, invest and to continuously improve the HP Print and Personal Systems… Hewlett-Packard


6 days ago

Technical Solutions Representative

Hewlett-Packard Rio Rancho, NM

Technical Solutions Representative is located in the Rio Rancho, New Mexico Contact Center which is 24 hour operation. Job description As a… Hewlett-Packard


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  • 1 person found this helpful  

    HP Technical Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Account Manager in Rio Rancho, NM
    Former Employee - Technical Account Manager in Rio Rancho, NM

    I worked at Hewlett-Packard

    Pros

    Beautiful location, modern facilities. Ability to telecommute on occasion when necessary.
    Regular reviews for yearly salary increase based on performance.
    Managers were friendly, organized, and helpful albeit mores w non-technical concerns.
    Training in current technologies relative to position.

    Cons

    -Pay wasn't very competitive
    -Seating and work areas for all staff (except Managers) are 'open' and do not offer any sort of barrier for noise. If someone is on the phone next to you, you are pretty much involved in the conversation as well whether you like it or not.
    -No logic to sectioned areas/groups so that you don't necessarily know what group is where in the building or who performs what functions.
    -Very little cross-team communication (except if they stand up and shout across the open work areas).
    -Found very few staff were responsive to appeals to discuss insight into methodologies and common practices at the non-managerial level.
    -Overall very cliquey, the seating attempts to nurture familiarity and cooperation but in the end in many cases simply proved annoying and bred resentment.
    -Terrible 'on-call' rotation and escalation process (there wasnt a clear escalation process).

    Advice to ManagementAdvice

    Foster more mentoring to newer employees and those new to HP methodologies/processes/procedures.
    Develop Knowledge Bases that are more accurate or that are kept current.
    Clearly designate areas and identify staff functionality.
    Foster interaction between departments that often deal with issues on technologies that intersect.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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